A 4* hotel but a beautiful one with staff that are clearly very proud to work there and want to provide excellent, personal service. A very good hotel at a reasonable price. Will definitely stay again!

Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.

Staff, friendliness, prompt service, quality of products, well kept grounds.

Gorgeous property, incredible old building and lovely grounds - the bar leads out to a garden where we enjoyed beers and great food, and the kids played hide n seek amongst the impressive topiary. Pool/ steam room etc was lovely and not too busy - heads up that if you have kids, even biggish ones, there are kid-free pool hours (from 5 I think) so if you arrive later in the evening you may not get them in. But the staff were very friendly and accommodating and let my tired kids in for a bit after this slot. Only downside to this place was not enough sound-proofing - I was woken up at 5 by the kid on the floor above running around. I would be understanding in an old building but we were in the newer section. So maybe request an upper room!

We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa.

What a beautiful oasis...set in peaceful pretty surroundings. The spa was fantastic,dinner was amazing and the breakfast ..out of this world. The staff so polite and helpful. Il be back..just what I needed.

The spa was beautiful and I enjoyed my 18th at your hotel.

yes and Yes

There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden

Lovely stay

Amazing as always thank you

Nice room, lovely staff, all friendly and helpful. Great location and quaint

Great old building. Clean and modern but with oriental features. Food great

Warm and friendly staff. Great rooms and a dog friendly delightful breakfast.

Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!

Very friendly staff and nice and cosy room. Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge I would definitely stay there again for

Staff were superb. Spa and pool lovely. Room great. Thank you

Room and staff were good. Breakfast was very poor. Luke warm and poorly done.

Charged me twice for the room

Its wonderful. We had a couple of days and everything was on form. Breakast was especially good