AC was not working Asked them to fix it it worked for couple hours only and stopped working again All common areas like lobby and restrooms don't have ac

Todo perfecto y amigable. Excelente resort.

Deben tener más cuidado cuando le van a entregar una habitación que esté debidamente lista, no con mal olor o sucia como fué mi caso y el lobby que es la cara del hotel debe tener personal de limpieza más al pendiente

Las opciones de comida muy rica. La experiencia en restaurant argentino muy buena.

The room was located well.

The air condition does not work It came up three times to try and fix it and it still was pretty hot.

La comida muy buena. Las camas acojedoras.

The food options were terrible…we had to go outside of the resort to find food. The property didn’t have many options for entertainment.

Buen servicio!

It was overall nice clean and friendly

Rooms not cold enough, need more food access. More amenities to use on the beach.

The hotel is good, the food could be better but the Italian restaurant was great. The staff needs to work on customer service, I understand tips are important it felt, no tip every time no food service….

We like that was safe and quiet.

La habitación con cucarachas 24 HRS al día ni caminar tranquilos en la habitación por qué salían y te hacían brincar!!! La alberca del lado del bar todo bien pero a la orilla del segundo jacuzzi está babosa el agua y desde la altura se ve verde el agua !! Lo rescatable fue el personal atentos en todo momento!!!

Bien en general sin embargo están haciendo una construcción en el área de la alberca principal que disminuye el espacio para disfrutar el hotel

what i didn't like is first the air condition was not working then they didnot want to give us 4 battle water even though we pay for 4 people, we lost one flip flop shoe and also untill we live the fridge was not working. we had unpleasant time staying.

Excellent place with outstanding service. The staff was incredibly kind and attentive, always making sure everything was perfect. I’ll definitely be back!

Great place, nice stay, I enjoyed time

Great

Todo bien