The staff were all warm and embracing. The room was just a joy and well maintained. Just great to be back.

While the location is fabulous, the age of the property is obvious in the fixtures in room. Additionally, the team is very disconnected, for a property of this caliber, we typically see a team much more in tune. We had a driver scheduled that then was cancelled, a team member tell us we had eaten breakfast, but we had not and overall, the team just seemed confused. The front desk was amazing as was the housekeeper on our floor, but balance of team could potentially benefit from additional training.

This property is bay over rated compared to the service provided. The breakfast brunch buffet was okay and on our bedroom balcony, there was bird poops which they didn’t clean. They even leave a regular package that any hotels leave ie tooth brush, … we paid 1500& per night for this hotel during Christmas time but extremely over-rated compared to the service provided

Mooi/netjes hotel op een A locatie in Campsbay Heel behulpzaam en vriendelijk personeel. Service heel goed.

Good

Great service and amenities

Clean room, friendly staff, great location

Great staff. Stunning location. Rooms kept very clean and lovely pool areas. Thank you for a great stay

Great hotel. Lovely rooms and facilities and great location.

Cool

Fantastic accommodation, gorgeous property, stunning views from the room, and 5-star guest service. It was so lovely, we decided to stay an extra night at The Bay Hotel. Convenient to everything, including the airport. I highly recommend this one!

Beautiful location, great views, staff are friendly, definetly worth it and great value for money. Will definelty be back in the future.

Great location

It was a great experience. I loved the place and wouldn’t mind staying there again when next I visit Capetown

Personnels très gentil, endroit magnifique.

Vue sur la plage exceptionnel. Gentillesses du personnel.

Staff were exceptionally

Great location. Amazing stay. Fantastic Breakfast. Very accommodating.

Personnal perfect Room spacious Nice view Breakfast wonderfull

Close to everything