Clean room, although a little dated. Hot tub needs a refinish as well but did the trick

First room smelled so much like urine we had to immediately exit. Front desk (Jessica maybe...) was very prompt in finding an alternative room. Second room was cramped but clean. AC unit was obnoxiously loud but effective.

Room air conditioner did not work; had to rebook at another hotel

Clean room and pool area. Staff were excellent to deal with.

All good other than when we checked out; billing had some errors but was quickly resolved once it was brought to their attention.

Good quality vs price. Comfortable beds

Amazing breakfast - quiet location and nice clean large rooms

Breakfast needs to improve.

Property was clean, staff were friendly and very helpful.

Excellent

Good stay, only negative was that the bed was too soft.

The room was lovely and clean

Nice

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The stay Was great, and our room was good with a great breakfast.

Absolute ridiculous policy that you cannot check in with debit card as it states on your website that you can. Took over an hour to check in as they finally settled and accepted cash. I have stayed at many BW and have had no issues paying the extra fee on my debit. It’s 2026 people. The one staff member working the morning of Feb.8th needs to learn how to smile and say hello on approach, maybe ask how our stay was. The pool was green and the jetted tub in the room was dirty. The complimentary coffee machine was nice though. No, I would not recommend to a friend for the price we paid.

Clean room, spacious and comfortable bed.

Clean room

Everything was perfect

It was good