Hotel ROC Illetas & SPA

Terokai Hotel ROC Illetas & SPA
8.8
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

9.0

Ulasan Pelancong Hotel ROC Illetas & SPA

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Ulasan teratas
Andrea
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Desde que llegamos el personal del Hotel fue muy atento y servicial! Nos recibieron con cava de bienvenida que fue perfecta para el calor que hacía en Mallorca. La habitación que nos tocó no era como la queríamos y muy cordialmente el personal de recepción nos entendió y fuimos asignados a otra sin ningún inconveniente. Siempre estuvieron dispuestos a ayudar con todo. Parqueaderos, servicios de taxi e información. El desayuno muy completo y lo puedes tomar un un balcón precioso con vista al mar o si preferías dentro con AC también se podía! Venía incluida La Cava! Así que empezábamos todos los días felices con nuestra copa acompañando el desayuno! El área de la piscina muy bien. Pero nosotros queríamos estar todo el día en la cala y en el restaurante/bar de la cala que estaba más fresco! La atención buenísima! Nos atendió un Colombiano queridísimo siempre nos recibía con una sonrisa! El agua del mar en este lugar y el paisaje 10/10 fui completamente feliz! Lo único es que no recomiendo este lugar para personas mayores por lo que fue construido en una cala y hay muchas muchas escaleras. Perfecto para familias.
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Adriana
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The location is amazing! We loved swimming in the sea steps away from our room. Beautiful water. The buffet food was delicious. I do recommend getting the dinner plan as it makes it so convenient. The room was very spacious for 3, a family of 4 would also be comfortable. Everything was clean, however you can see the age of the hotel and rooms if you look very close. My family thought it was perfect, but being that I’m the mom paying attention to the corners and door cleanliness, if you want new and pristine maybe check other places out. But we would definitely come back. Staff was also very helpful, minus a waiter at the bar my husband wasn’t very pleased with.
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Matthew Daniel
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff was very professional and did their best to resolve each of their issues!
Marguerite
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff was incredible
Ebba
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Frukosten kändes stökig och hade önskat mer färsk uppskuren frukt. Trevligt att man kunde få sin egen omelette. Middagsbuffén var fantastisk! Vissa personal var fantastiska och andra ignorerade en eller hade dålig attityd. Vi blev illa behandlade en kväll och fick prata med managern. Managern var otroligt snäll och inlyssnande och kompenserade oss för besväret. Efter det var det inga problem. Var mycket svårt att få en plats vid poolen/havet, folk paxade stolar fast det var förbjudet. Fantastisk location av hotellet, busstation precis utanför, genväg till stranden och butik precis vid hotellet.
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Georgette
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The property was beautiful and the staff was amazing! One thing I would say is the hotel is dated and starting to look run down. We had issues with our keys and had to have it replaced twice. Breakfast was great but I wish the wait staff came around for drinks as opposed to self serve. Also the charge for water was high and bottles in the room were not replaced when drank. You can go to the mini market across the street and get a large bottle for significantly cheaper.
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Poonam
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Beautiful property
Trine
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Familie med voksne barn og tenåringer Fantastisk beliggenhet, rent og pent, hyggelig og hjelpsomt personale 😊 nydelig frokost med godt utvalg! Vi kommer gjerne igjen, takk for oss!
Carol
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Loved this hotel!!
Emil
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Jätte fin utsikt och sjukt härlig miljö
Wyatt
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

A nice hotel with amazing beach access and lovely pools and buffets/restaurants. That being said, the hotel is old and the rooms need refurbishing especially for the price.
Margaux
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

We had the most wonderful stay at Hotel Roc Illetas. The hotel is absolutely beautiful, the food is fantastic, and the staff are truly amazing- so warm, welcoming, and attentive throughout our visit. This was our second trip to the hotel, and once again it exceeded all expectations. We honestly could not have wished for anything more. It has become the perfect place for our girls’ reunion, and we already know we’ll be coming back every year. Thank you to everyone at Hotel Roc Illetas for making our stay so special. We cannot wait to return!
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Carly
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

It was a beautiful hotel and food was good. We did not have a working AC though. They tried to fix it but we were only there 2 nights.
Jennifer
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

We throughly enjoyed our stay. The views were stunning. The staff was very helpful and friendly. The breakfasts were amazing!!!! They offered anything you could imagine. It was difficult saying goodbye.
Michael
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

We were very disappointed with our experience. For the first two days of our stay, our room didn’t even have pillows. When pillows were finally provided, they were extremely firm and uncomfortable, making it difficult to get a good night’s sleep. The buffet was also a major letdown. The quality of the food was poor, the selection was underwhelming, and it did not come close to meeting the standards we expected. Overall, the experience fell far short of what was advertised and certainly did not justify the price we paid. We would not stay here again and would encourage others to carefully consider their options before booking.
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Rachel
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This is the best holiday I’ve ever been on, the hotel was stunning and the staff were amazing!! I hope I’m lucky enough to visit again!
Anders
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

The handsome man making the eggs at the breakfast serving made the whole stay amazing. 10/10!
Alexandra
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

We had such an amazing stay at the hotel! All of the staff were very friendly and helpful throughout our trip. The amenities were also a huge plus
Iza
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

La vista y la cala lo valen todo!
Gianni
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great overall!!!
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