Bathroom was clean and had a good shower, staff were really nice and the breakfast was well presented. The hotel itself has seen better days and needs a serious overhaul. The communal areas are scruffy and the lighting is poor and cold. Makes the whole atmosphere very drab. I would not recommend staying here.

Everything was perfect! Clean room, the staff was very friendly and the location is great!

Todo

Todo muy bien, el personal muy atento, la limpieza muy bien, la ubicación increíble y tuvimos la fortuna de tener una vista espectacular desde la habitación hacia la Gran Vía

Buena atención y el desayuno muy completo, el unico problema es que los baños de los cuartos huelen mal.

Amazing stay in central Madrid! Great location. Safe. Very clean. Family friendly. Kind and helpful staff. Many amenities very close by.

Room was clean. Perfect location.

The front desk was very helpful. Our room was small but clean. The breakfast was excellent. Very convenient to Gran Via.

Localização muito boa,

Great location but small room for four adults.

El personal que nos atendió fue excelente!

Quarto limpo. Excelente localização.

Couldn’t be a more central location. Its like Times Square of NY. All the ladies at the reception were extremely pleasant and helpful. Taxis can get to the door step if the property. Nice waiting area with coffee and pastries.

Menzione particolare per il personale della reception molto gentile

Frukosten var extremt liten.

The place was wonderful and the staff as well ! I will definitely back to the hotel . The location perfect, I highly recommend this hotel. Thanks to everyone 🤗

Excelente, bem perto da Gran via, do lado da Primark 😅. Quartos amplos, bom café da manhã e funcionários simpáticos. Limpeza impecável

Excelente atendimento desde o check in até o check out. equipe excepcional, incluindo Julita, Eleina, Anita, Alícia, Paula e Mayde. Café da manhã Fantástico com sucos deliciosos. Além disso ainda tem café e chás a disposição. Super indico e a localização não existe melhor.

Everything was super

Clean nice staff