Penilaian & Ulasan Keseluruhan NAU Sao Rafael Suites – All Inclusive

Horrible place. The hotel is completely worn down. It’s dirty and the staff are the most unfriendly I’ve met in Portugal, especially in the reception. It’s not a family hotel, the kids room is placed in a dirty basement with no windows and is extremely dirty. Disgusting

Very very good

A lovely stay with the family.

Nice spacious rooms! The all inclusive meals were convenient.

Great service and buffet was very good

Everyone was so accommodating. Richard who helped us at dinner was exceptionally kind and very helpful! The staff went out of their way to make our stay as pleasant as it was. Will definitely plan on staying here in the future

Ce n'est pas vraiment un 5 étoiles Etat des chambres très moyen .

Fomos muito atendidos desde a recepção, o hotel tem instalações muito bonitas, o quarto é bem espaçoso, confortável, o triplo contava com 4 camas de solteiro unidas dois a dois e em ambientes separados, cada uma com seu respectivo banheiro, o que foi excelente. Meus pontos negativos a serem pontuados: esperava muito mais das demais refeições por já ter me hospedado em outros all inclusives, almoço, lanche e jantar com poucas opções. O café da manhã serve muito bem e é excelente, a melhor refeição eu diria. Por ser um hotel que pode ser enquadrado no all inclusive, achei desnecessário cobrar 15 euros a cada 3 horas além da diária caso você deseje utilizar a pisicina aquecida. O secador não funcionava e a banheira do quarto não dispunha de tampa para poder ser utilizar. De resto, tivemos uma estadia extremamente tranquila.

Superb team that were friendly and understanding, really looked after us. Clean hotel in a great location near a few beaches and a short uber to other locations like the marina, shopping centre and old town. Thank you Team Nau Sao Raphael!

All inclusive-vistelse tillsammans med min 10-årige son. Vi blev bra bemötta och hotellet var väldigt fint. Värt att tänka på dock är att hotellet är femstjärnigt, och att det finns viss klädkod att tänka på; t.ex. inga bara axlar eller flipflops i restaurangen. Det hade varit bra om det skrevs ut någonstans på deras hemsida. Jag var där och letade efter denna information innan resan, men fann den inte och packade därför för "sommar".

Hôtel propre dans l’ensemble. Hormis la chambre où nous avons été déçu, poil et cheveux dans la salle de bain et par terre. Le spa est très bien. Et le buffet possèdent de la nourriture très qualitative.

We enjoyed our stay and would consider returning. Positives: good location, great spacious rooms in the sea view suite, fantastic breakfast, lunch and dinner. Staff were friendly and helpful. Shuttle runs to town free of charge. Only negatives are: Not all-inclusive, only small selection of standard drinks and 2/3 cocktails. Paid entry into a small indoor pool, 4 person hot tub and sauna facilities. Gym is tiny but modern, fits about 2/3 people. A little smell in the rooms we believe from drains, although other than that super clean and smells lovely in hallways. Relatively expensive massages for what you get.

편히 쉬다 왔어요 좋아요

A hospedagem foi simplesmente incrível. Ficamos no sistema all inclusive e as refeições foram impecáveis. Funcionários simpáticos e prestativos, instalações novas.

I like the buffets in the hotels.

Top quality bathroom toiletries. Spacious 2 bed family suite. Very good breakfast spread. Quiet location but walking distance to two beautiful beaches.

I booked this hotel based on the "all-inclusive" description as advised by Expedia. Upon arrival, I was notified that the all-inclusive option was not part of the offer, as "all-inclusive" was simply the name of the hotel! The manager advised that if we wanted the all-inclusive package—which is not usually offered during this peak time—an exception could be made at an additional charge per day. I expressed my concern about this being misleading advertising, and the manager stated that Expedia would need to be contacted regarding the misrepresentation. Can you please advise?

Everything

We had a nice stay for a week. Clean rooms, nice buffet, good coffee. A special thank you, for the waiter, Jose, who gave us good service - say hi to him from the greenlandic family 🇬🇱 Unfortunately the were som employers at the spa area, who didn’t new that the inside pool was free of charge because of the reconstruction. We therefore payed 2 times for the inside pool area, which should be free for use when it is an all inclusive resort. Why isn’t that meantioned when we are doing a reservation?

Excellent séjour dans un hôtel où le personnel et à votre écoute avec bienveillance et le sourire