The front desk (it was an older gentleman) did not speak any English. He was so rude to us because we did not speak Spanish or English. He just gave us our keys and expected us to figure things out. Thankfully, there was a younger gentleman at the front desk in the evening who was willing to converse. It was just so odd and honestly unacceptable to have staff at the front desk that does not speak any English. Especially at a hotel in the commercial city.
In terms of our room, the floors were sticky and disgusting. And it is high time for them to get rid of the stained couch in the room. Too gross to even place a bag on it.
To be honest, it's best to stay at the Continental or any other hotel if you only speak English and are comparing places.
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Tamara
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Excellent room, updated (11th floor), great service, great staff and incredible breakfast with many options, everything fresh and plentiful one of the best breakfasts I’ve had. Excellent location in a safe neighbourhood, couldn’t have asked for more. Thank you!
Mirian
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu
Hotels.com verified review
Atendimento, quarto confortavel
LIZETH
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu
Hotels.com verified review
El personal muy amable; el hotel un poco viejo pero cómodo. Básico para solo dormir.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia