Perfect!

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon

期待通り、良かった。

Overall nice place. View was great. But was hard to find a trash can with trash bags.

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)

숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.

新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay

早餐品質有待加強管理，其他很好。

隔音設備不佳，房內很多電動壞掉，窗簾電動不能按，請勿打擾也壞。早餐普通。唯一是房間很乾淨，交通便利，附近走路可達的餐廳都非常好吃

Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.

Close to West Lake, good food places. Swift check in/out processes by kind staffs.

会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、 従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.

走路5分鐘就到西湖景區 附近餐飲方便 下次還會入住

酒店員工服務態度一流，細心體貼﹗

卫生整洁，服务人员礼貌。但有人在二楼办婚宴，大声吼唱歌曲，在大堂噪音很大。

鄰近西湖湖畔，交通便捷，且附近餐廳林立

위치, 직원 친절하나 시설이 노후화되어 있고 조식이 그저그래요 ㅠㅠ

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.