I had a wonderful stay at this hotel! The room was spotless and well-maintained, with every detail taken care of. The view from my window was absolutely stunning, making my stay even more relaxing and enjoyable. I also loved the fresh, pleasant scent throughout the hotel—it added to the welcoming and comfortable atmosphere. Overall, it was a delightful experience, and I would definitely stay here again!

The property is adjacent to Trans-Canada Highway; traffic noise all night. The queen beds sank in the middle and seemed worn out. The bathroom tub/ shower/sink were dirty our entire stay. Room perimeter very dusty on carpet and tile. Bistro closed one morning for a special event w/1 hr window to eat; 2 dinners were fine; 1 breakfast was cold by the time it was served. The staff were very kind. We did receive fresh towels daily.

The setting beautiful. Staff friendly helpful. Room lighting terrible. No ice machine. Bathroom fan loud and always on. Nightstand only on one side of the bed.

Old hotel. Pretty clean room. Oder in the room (218) musty and nearly offensive.

I am sorry but this place is not worth $500 a night. I understand it does have a great restaurant but I did not even eat there. The hotel room is old and dated and plain jane. There was never anyone at the desk. It is like staying in an older worn out motel - not hotel. Disappointed.

Beautiful setting conveniently close to Banff, yet far enough away to be peaceful, and the shuttle into the town was very handy. I particularly loved that there were bathrobes, not just towels, and all the staff were helpful and friendly.

Lovely hotel within two minutes from the gondola. Staff was very accommodating. When we first arrived I mentioned how I was having difficulty breathing due to the altitude, immediately I was given a can of oxygen. Would recommend this hotel !!

Staff were very helpful, and the shuttle to Banff was amazing!

This is a hidden treasure! Perfect location. Wonderful restaurant. Free shuttle to Banff. Stunning views!

Goo location

Toilet needs to be cleaned better

The Juniper is a nice and quiet hotel however if I’m going to spend $500/night, I’d like my bathroom to be clean. I was very disappointed and grossed out to find a large hairball in the middle of the floor.

Friendly staff and excellent location. Not too far and not too close to downtown. Gives a real feel of the national park

We

Good experience

Great place great view from the restaurant. Great amenities

The front desk was extremely helpful and had excellent recommendations for things to do. Amy in the bistro was also fantastic and had great recommendations for places to eat in Banff.

While the overall property was quite charming, I feel like the staff could do a better job letting their customers know about the amenities both available and unavailable to their customers. First, no ice/vending machines in the hallways as is typical. They sent me to the on-site restaurant kitchen to get ice cubes. (weird). Second, there is no elevator in this hotel though it has multiple floors. I guess if you are handicapped, you are stuck on the ground floor. Very odd to see a modern public hotel without this basic disability-compliant technology. That said, it was very quiet here and the rooms are comfortable with great views of the surrounding vistas. We didn't eat at their restaurant so can't speak to that experience.

Great staff clean room .

Great location and views. Service and amenities were very convenient. We were able to borrow bear spray, umbrellas, and walking poles without a cost. Also free shuttle service downtown!