Utländska personalen var trevliga och service inriktade. Spansk personalen vid lobby var otrevliga och ointresserade. Rummen hade dålig luftkonditionering/kvalitet. Hissarna var långsamma och tajta. Maten var katastrof, var över 15 personer som blev matförgiftade

Rommet var bra, men lå i den lille bygni gen, ikke poolview. Rom i høye bygning mot basseng er bedre....fordel med liten bygning ingen kø i heisen

Terrible

Alot of unfinished work on the balconys and food was terrible

Clean room and staff

Nice

Impressive foyer & lovely reception staff. Great breakfast, English sausages, hash browns & even black pudding. Nice big room although a bit dated. Comfy bed

Great place to stay, I didn't max out the all inclusive, far from, but defos worth paying for it, 3 places to eat that I'm aware of, really nice place, friendly staff, not lots to do around the hotel, I think 2.5 miles to Benidorm centre, nice walk, is bus service as well, outside the hotel though.

No te dan apenas información algunos trabajadores en el comedor no están a la altura contestan mal escaso buffet y las habitaciones poco limpias

Vistas espectaculares, habitaciones muy antiguas, necesitan una renovación

It is the second time i come at Bali Hotel. My little daughter loves Bianca from the animation team. A lovely place and a a great spirit from all the people there. The old boss giving presents every night to the kids is such good feeling. He is old an i hope i will find him again when i visit Gran Bali the next years.

Spa was far too expensive, lifts almost never worked, too few out-of-hours check in staff in reception, poor food

Tutto perfetto , dallo staff al cibo alla piscina , posizione ottima . La stanza silenziosa e grande

Fantastisk upplevelsez

Horrible séjour. Le personnel était tout simplement désagréable, aucun sens du service. Dès la première nuit, j’ai dû demander à changer de chambre car des individus s’introduisaient sur mon balcon. Impossible de communiquer correctement avec l’hôtel : personne ne parle français, et le personnel ne fait aucun effort. Après plusieurs plaintes, on m’a enfin changé de chambre. Le petit déjeuner ? Immense en apparence, mais très peu de choix et un goût vraiment médiocre. Les ascenseurs sont une catastrophe : interminables à monter ou descendre, et il y a énormément de bruit dans l’hôtel, jour et nuit. Franchement, cet hôtel a complètement gâché mes vacances. Si vous tenez à passer un bon séjour, fuyez. C’est une vraie arnaque.

Det var okej

Hemos estado genial, en general muy muy bien. Un trato estupendo, alguna que otra cosa un poco subida de precio pero una relación calidad/precio razonable con el porte de este hotel. Sin duda 100% recomendable

We had a great time in Gran Hotel Bali for 5 days ,an unexpected experience. Excellent quality of services. I would like to return in the future.

Excellent holiday rooms really clean the most beautiful view of sea and pools from our balcony ❤️ the staff from reception dining pool bars housekeepers so lovely and friendly will def go back loved it x restaurant food was excellent so much choice also love the room card payments . You put money on them so you don’t have to carry card or cash you can upgrade for meals on restaurant and drinks at bar for 10% off also ice cream bar great service

Minder ons ding te groot wel goeie ervaring