Penilaian & Ulasan Keseluruhan The Pavilions, Phuket

The property was beautiful and the staff went above and beyond at every turn!

The room was beautiful

3일동안 훌륭한 서비스를 즐길수있었어요.펜트하우스 좋습니다 ㅎ

素晴らしいホテルでした。

The overall villa was beautiful. The people were amazing and friendly.

Remote, but large rooms and great staff.

The staff at the resort made our short stay with them a very welcoming experience

This property was absolutely beautiful , the pictures do it no justice . The staff was so friendly and accommodating, the breakfast buffet is amazing ! Hands down the best resort I’ve been to

WOW. Wow. Wow. A 5-star rating is simply not enough. The hotel grounds are quiet, beautifully landscaped, and serene, and the care the staff pour into their guests is simply unmatched. We felt appreciated and cared for from the moment we arrived at the lobby to check in til the moment we reluctantly had to check out. CHOM, the guest relations manager, is a pleasure to communicate with and truly went above and beyond to ensure we had everything we needed for the best possible stay. And it really couldn't have been better. She even helped coordinate the retrieval of a bag I left behind on a tour the night before leaving Phuket, so that I could have it in time for my flight the next morning. She didn't have to do this, but she did. And that's what makes Chom and the whole team at The Pavillions so special. The villas are wonderful, but it's this care and attention that makes the guest experience so memorable. I wish I remembered the names of everyone on the staff we had the pleasure of interacting with so that I could celebrate them here; Ploy and Florence were always kind and responsive whenever we called the front desk, Molly & Sauw's massages, O.M.G., and everyone that came to our villa to either pick us up or deliver bottles of water, pillows, or room service was thoughtful and respectful. There isn't a day that's passed since we left that we haven't wished we were still there. No matter what vacation experience you're looking for, I can guarantee you'll find it here.

Loved the entire experience.

everyone so helpful and friendly

We stayed three nights in our own villa. At first, we were presented with a villa that was not the same as the one we had booked. Thank god, we finally got to the right villa. The villa was nice and clean. The mood of the first day was lowered by a snake that we saw at our pool, the staff went to catch it, and a cockroach that we caught inside the apartment. Although we have traveled a lot on the different islands of Thailand, we had never encountered a snake at the accommodation before. I would have expected that a five-star hotel would have a better look at the yard areas, especially since the snake came towards us as soon as we arrived at the villa. I recommend the hotel if your goal is to sunbathe in your own peace.

凄くいいホテルでした。ビラタイプの部屋のプライベートプールの大きさに驚きでした。

設備は広く快適だが 細部にこだわるとタオルが少なくプールサイドのシャワーが無い。プールの水中照明も二箇所しか無く夜は子供などと泳ぐ時は少し危ないです。 レストランの味は平均的。スタッフは親切。 インテリアの素材が安っぽくこの辺のグレードを改善して欲しい。

ホテルのスタッフは素晴らしい。とてもいいホテルです。

Wir waren begeistert von der Villa mit Meerblick. Sehr grosszügig und stilvoll mit einem herrlichen privaten Pool. Das Personal war unglaublich freundlich und jeder Wunsch wurde sofort erfüllt. Hervorragender Zimmer Service. Ein unvergesslicher Urlaub…..

Dejligt sted med flotte værelser og omgivelser. Højt serviceniveau. Venligt personale God service hvor alt kunne findes via app - genialt med chat funktion. Dejlig udsigt fra 360 Bar med udsigt til solnedgang

I loved the staff and their hospitality. The beauty of the hotel. The views and the options of dinning. Oh, and they were very thoughtful. They remembered things like, portable speaker, the bag in the closet, the adaptor for pulls and the welcoming drinks at the bar. There was nothing that we didn't like about this hotel. We plan to return and to the same villa that we stayed in this year.

良かったが、アプリでの回答が遅いのが残念でした

A bit disappointed as the overall room condition didn't meet the standard! Some minor issues including feeling a bit dump inside the room, only acceptable cleaning condition, a bit out of dated room condition, blocked toilet (reported the issue and got it resolved quickly by the staff), etc. The hotel was also very strict re the 12:00 check out time. We arrived very late at the night so requested 12:30 check out (extended by 30 mins only) but the hotel couldn't accommodated the request. Another disappointment! For nearly £190 per night, I had expected a minimum 4 star plus standard but the overall condition of the hotel room failed far from that.