the staff was not trained to even know the booking. The check in process was a terrible experience. The asked me for more money, although I had a pre-booked room.

Excellent

Good place

It was great. Staff was very courteous.

I had a very pleasant stay at the Radisson Hotel, Shimla. The staff were exceptionally polite and always eager to help. The rooms were clean, and the food was good. However, the bathroom felt a bit outdated and could use an upgrade. Overall, I was happy with my stay and would recommend this hotel.

Schöne Aussicht, geschmackvolle Einrichtung

Spa was costly and breakfast was good.

Excellent property with wonderful and very helpful staff. Mr Niranjan was amazing and helped make our stay an exceptional experience

Overall experience was amazing! Amazing service and food.Great Hospitality. Suggestion to please get temperature controlled pool as kids were all prepared for pool but it was icing cold Internet had little issue on the last day

Faucets were blocked and bidet was leaky throughout my stay. Staff were very welcoming and cordial. Some breakfast items were not up to the mark, cold or not well prepared.

Had a really nice time, good hospitality, had a nice relaxing time

Staff was excellent. Sometimes the Shuttle was not available for pickup.

Our stay at the Radisson was really disappointing. While there were some minor issues like the room was stinking when we went in, there a few major issues 1) The floor was very very slippery and the rug didn't cover the whole area, so we fell/almost fell multiple times 2) The base of our Kettle in our room was FILLED with Fungus. When I then called to inform them, there was no apology from the manager, and he was just like: we'll change your room if thats what you want. I was really frustrated with his answer. The front desk staff and the service staff were courteous and nice, but the overall experience was very disappointing.

Excellent location with fantastic staff

It was ok. A large property and I felt like I was the only one there. Service is friendly but slow. It’s a bit of a walk to the Mall Rd - but the shuttle is handy. No gym/fitness centre and the pool is isn’t heated. Overall an OK stay. I didn’t love it, but it wasn’t bad

Attention to details in guest hospitality

Washroom was very slippery, need to chk

Location is good however the rooms are not clean, the service is average and the food is highly priced

Amazing property with great food, hospitality, cleanliness

Facility was clean and personnel was very attentive and available. Really liked it…