unfortunately, the experience did not meet my expectations. Despite paying for a superior room & being promised a superior room with a balcony, I was allocated a standard room without any outdoor space. Additionally, the broken shower head and lack of thorough cleaning by the staff were major disappointments. The stained bed sheets that weren't changed even after multiple requests further added to the unsatisfactory stay. I believe the hotel needs to address these issues promptly to enhance the quality of their service for future guests.