Firstly, we pre-checked in online and upon arrival we were asked to fill in the details for the 2nd time! The pillows aren't comfortable at all, the room is too warm, it's just a heater but didn't work as an aircond, we had to open the windows at all times as if we were staying in a lodge (not 4* at all)

Excellent location for major tourist sites. Clean and comfortable rooms. Limited vegan options at breakfast. Would recommend booking a room with access to The Level

The bed was super-comfortable, the windows blocked all the street noise from Friedrichstrasse (no small feat!), the S-Bahn was just steps away and the breakfast was great!

The hotel is ideally located in the city center, walking distance from most of the monuments and historic points. Rooms are clean and spacious albeit a little dated. My main complaint is that I stayed 3 nights and the room wasn't cleaned once (I worked from the room in the morning but was out of the room each day by 2pm until at least 8pm).

Liked every minute of it, the service, the location, exclent place to sta Y

Direkt am Bahnhof Friedrich str.

For this price point the room lacked all the little extras and refinements we normally expect, slippers, bathrobes, sewing kit etc. The lication was great being very cent, iron and the staff, particularly the concierge very helpful. Room service only did the bare minimum and did not replenish coffee etc. Also no complimentary water. The penny- pinching spoilt what otherwise would have been a very positive experience.

Only thing I disliked, was the tub/shower. It is somewhat dangerous for most people.

Great location, heart of the city, close to the railway station. Large clean room in 4/5 star hotel. Nice restaurants and lounge. Friendly staff

We loved being on the river. Restaurants were great and enjoyed tapas at the hotel.

Muy lento el ckeck out

Superb location close to a main station, with plenty of bars and restaurants nearby. Our room on the 7th floor had great views overlooking the river. The Level experience was superb and the staff in the lounge were fabulous. Other staff members we came across elsewhere in the hotel were also friendly making our stay in Berlin a great experience overall.

The hotel is really nice and in a nice location, the shower is amazing (though pretty slippery, so use the handles!), the beds are confy and the breakfast plentiful and varied (shout out to the amazing rice pudding!). The down side is that the rooms have no USB charging points and only one plug socket which is by the desk, none by the bedside. In 2025 this isn't great.

Hotel in ottima posizione per i trasporti , musei e imbarcazioni. Pulito e silenzioso. Colazione eccellente

Clean property and friendly staff.

Lo único que recomiendo evaluar quitar las bañeras pues son inseguras

the property is fabulous and great place.

Very central with great public transport links. Highly recommend

Excellent place, near to the train station, easy to access walking to any sites, the staff are excellent u got a great team, my other half loved the place and we are gonna go back, the restaurant that is link is excellent too we didn’t have to have a reservation but the food was really good, Was spotless, so clean and respectful, we were in the executive room which was really good and breakfast was really good so polite and helpful staff I normally don’t do reviews but this trip was excellent

This hotel is in the middle of downtown Berlin. Parking is in garages only. The hotel garage was full and so we're several other parking garages due to a local event. The hotel staff was nice but they misinformed us of the breakfast. It was on the first floor as the gentleman I donated but it was in the first floor restaurant which is on another section of the first floor that we were not aware of. Breakfast was self serve but you still have to pay. It is not included in the room cost. No AC so we are glad we didn't come during the summer. No carpet in the rooms. It is a bamboo type floor covering. It was a nice stay but we wouldn't book it again simply because of the location. And be sure to bring European wall adapters.