Very poor, staff made no effort, generally run down, claimed fine dining restaurant was anything but. Spa was not impressive and staff inattentive - playing on their phones. Glad we only stayed one night.
Cheryl
Rakan dan Keluarga
8.0
/10
Diulas 14 minggu yang lalu
Hotels.com verified review
Very nice, clean hotel. Good for a one night stay. Check in was easy. We did not do a breakfast or dinner here
Michael
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Very welcoming staff at both reception and in the restaurant. Spa staff were also happy to discuss the facilities for next time I stay, which I will certainly do in a few months time when back in Ireland
Toni
Rekreasi dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
The hotel exceeded expectations, staff were helpful and friendly. The rooms fantastic, spa amazing . Nothing was too much trouble. Special shout out to Nieve behind reception, gave the personal touch, very friendly and a joy to be around. I will definitely be staying here again. Nearer 5 star than 4 in my opinion.⭐️⭐️⭐️⭐️⭐️🇮🇪
colleen
Rekreasi Percutian Keluarga
4.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
The only redeeming quality was the thermal spa. The room had bugs in it. The property had litter on the walking paths. The staff was not great at the Terrace eatery. The food was just okay. Would not recommend
Amanda
Rekreasi
6.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Tables in ivy restaurant are packed v close and not.manu options last night.yo have a private dinner with my partner. I didnt get my main course until well.ovet an hour of my table booking.
Adrian
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Excellent sty and high quality all round
Laura
Rekreasi
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Staff were
natalie
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
A lovely spot!
Cathy
10.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
Staff was very professional
Linda
Rekreasi dengan Rakan
2.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Had the impression it was a castle food was awful chips black fish all batter and charged 50euro for a bottle of house wine when complained manager said sorry plates took away so he couldn’t do anything never go again totally spoiled my u s a friends first time in Dublin
Patricia
10.0
/10
Diulas 21 minggu yang lalu
Hotels.com verified review
We stayed for 1 day for a wedding, room was basic. Had adjoining doors, didn’t like that.
One complaint, the linen was not to standard. One hand towel had a black mark, pillow cases had black mark.
Donna
Rekreasi dengan Rakan
10.0
/10
Diulas 21 minggu yang lalu
Expedia Group verified review
Very pleasantly surprised. Bedroom generous in size. Bed super comfy
pete
Rakan dan Keluarga
10.0
/10
Diulas 22 minggu yang lalu
Hotels.com verified review
Great stay
Friendly. Professional, polite, efficient staff.
Hotel was fantastic, plenty of room, excellent service, great facilities, lovely food.
Martina
Rekreasi dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu
Expedia Group verified review
The room was large and the bed was comfortable. It also had a large bathroom with both bath and separate shower. Lovely fluffy towels. We had a problem with the hot water in the shower and this was rectified immediately. There was nothing i did not like about this hotel, highly recommended.
Gillian
8.0
/10
Diulas 23 minggu yang lalu
Hotels.com verified review
Room wasn’t ready at 2pm - but didn’t realise check-in was 4pm (which is quite late in comparison with a vast majority of other hotels). Didn’t receive any info at check-in so had to initiate eg breakfast times&location, bars&restaurants.
Decor in foyer & bars& communal area was lovely - very comfortable with lots of wee nooks & seating areas.
Bedrooms were very spacious with lots of storage. Bathroom was decent but a bit tatty in areas eg grotty grout & silicone, yellow mismatched bath panel. Shower wasn’t powerful at all.
Breakfast was ok - not a massive selection - and a very tight area & heavily congested.
Staff were pleasant enough, not overly friendly or interested but still pleasant.
The biggest peeve was having to pay an extra €25 per person for spa usage! I’ve never had to pay extra for spa when I’ve been a guest! Needless to say we never used it.
Overall it was a nice enough stay but not sure it was value for money.
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Elizabeth
10.0
/10
Diulas 23 minggu yang lalu
Hotels.com verified review
2 night b&b stay. So pleasantly surprised how beautiful rhe hotel is. Much much nicer than website shows. Lovely ambience and fabulous service. Very friendly staff who are the happiest I've seen in most hotels. Niamh is particularly helpful and very entertaining, nothing was too much trouble. Entertainment on both nights was brilliant. Everyone really enjoying themselves singing along with the music and up dancing. Will most definitely be back. Highly recommend
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Michelle
10.0
/10
Diulas 24 minggu yang lalu
Hotels.com verified review
Absolutely amazing services across the hotel - the spa, the saddler bar and reception. Would defo visit again
Sean
10.0
/10
Diulas 24 minggu yang lalu
Hotels.com verified review
We really enjoyed our stay and would definitely recommend it to everyone
Dale
Perjalanan Perniagaan
8.0
/10
Diulas 28 minggu yang lalu
Hotels.com verified review
The hotel staff brilliant in reception and bar. I chose hotel for location and the Spa looked amazing online. I arrived late and was disappointed that the Spa closed at 7pm and reopens 9am so didn’t get to use it. The reception kindly opened gym for me but couldn’t use the fantastic Spa. The GYM is being renovated and has signs advertising this so that was fine it looked tired, however no wipes or towels to clean down equipment. I had to ask for iron as none in the room and again reception sorted it. I didnt notice until the morning no hairdryer either and at £140 per night dissapointed.
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