Great staff!

Everything was top notch and the food was amazing

Beautiful hotel, great staff.

Excelente. Melhor hotel!!!

Amazing stay. Would be back again.

Wonderful stay. 5-stars across the board if you’re looking for disconnecting and relaxing in the rolling hills of the Tuscan countryside. Easy day/dinner trips to Florence or Siena (rental car).

Beautiful!

Beautiful place to stay and enjoy .

Service could truly be improved. The amenities are okay but the views were very pretty.

View is great. Staff information is incorrect. Main dining is not good.

Fantastic staff, warm but professional! Great recs and helped with booking good transport. Breakfast was the best I had in Europe! Amazing views

Beautiful property in a stunning location. Large, well appointed rooms. A wonderful stay.

Great overall

The hotel Como Castelo Del Nero is a beautiful property. However, for this resort to feel more comfortable and welcoming as resort it will require a few changes: The rooms are to bright. The lights system are designed for business only. There are not one single dimmer in the entire room or bathroom. Secondly important thing are the steps to access the bathroom. Definitely is not recommended for elderly people. Another thing, there are no place for a makeup station. The heritage room is too big and not cozy at all. The fireplace it was only a decorative piece of art. The hallway needs a rugs for a better acoustic sound. The walls are missing pictures with a nice landscape of Tuscany or either a little bit of historic moments about Italy. It perhaps about the Nero… anyway. I have been traveling to over 68 countries, and I have had great experiences around the world. So I can feel the difference between welcoming resorts or a more business experience:

Excelente, un Hôtel espectacular con el mejor servicio

Our room was awesome but the staff wasn’t very friendly. Transportation was extremely expensive to go just a mile away. We would not go back here.

Beautiful location, well-care hotel. Service is medium on restaurant and could be improved

Love this place first time in como hotel !

Hotel maravilhoso! Impecável em todos os aspectos! Um dos melhores hotéis que já me hospedei!

Ottima struttura, staff fantastico e molto disponibile.