When we arrived at the hotel we realized that the photos are nothing like those that were taken for the promotion, the check-in was quick, we went to the room that was assigned to us and when we entered it smelled musty and the bathroom had cockroaches, we went to the front desk we let him know and they assigned us another room the same had the bottom of the door an opening of two fingers of space we had to ask for a towel to put it in the space so that no animals would not enter, there were many mosquitoes the interior of the room the pool was dirty, the drain of the bathtub and the sink did not go down well the water took a long time to go down, they did not offer breakfast or snacks, the room did not even have a refrigerator, the last day we found a fairly large cockroach in the bathroom, the hygiene of the room was not the best either.