Hotel Palacio del Carmen, Autograph Collection

Terokai Hotel Palacio del Carmen, Autograph Collection
9.0
Cemerlang
Daripada 467 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.0

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.2

Ulasan Pelancong Hotel Palacio del Carmen, Autograph Collection

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Ulasan teratas
Robert
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great hotel. Air conditioning worked well in November to keep my wife cool for sleeping. Bed was really comfy and the property was lovely. Enjoyed the delicious breakfasts and coffee as well as the dinners. The short walk to the historic center and Cathedral de Santiago was great. It rained the entire time we were there but the service, food and comfortable room made up for not being to explore as much of the town as we wanted. Excellent and friendly service. Also great on site underground parking garage. Would highly recommend staying here.
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Wilfredo
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Una habitación super cómoda. Silencio absoluto por las noches. Un restaurante magnífico. A la altura de lo que ofrecen.
LOURDES
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Excelente hotel , instalaciones y muy cerca para caminar en el centro historico
Simon
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Pleasant location an easy walk from the centre of the city. The hotel is nice but the rooms need a refurb.
Mr S M
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Excellent location, friendly staff, food was good and so was the room.
Alberto López
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
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Tullio
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

Cerca de catedral
Dany
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Amazing property.
Enrico
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Un po’ rumoroso fra le camere e odore di legno persistente in stanza. Ho provato il ristorante e non mi ha entusiasmato. Ottima l’accoglienza e il personale e la posizione. Pulizia ok. Parcheggio hotel gratuito, grande plus
Susan
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
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DAVID
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special. No help with cases or luggage. The man behind the desk was very helpful and very pleasant..
Elsa
8.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Jorge Alejandro
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

Los cuartos muy feos, incómodos y olían a pies. Muy decepcionante el estado de las habitaciones, y sobre todo, al pagar 350 euros por noches un abuso.
Nikole
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Everything about the hotel was great. The only issue was that there was no coffee provided in the room
JUAN
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Too expensive for what it is. Overall had a great stay.
Ana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Jake
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
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Heini
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Way too much humidity and bad smell in the deluxe room. Air conditioning only on/off, freezing cold when on. Good location and excellent breakfast, though. Definitely not 4 or five star.
Arfon
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed. Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long. Nice swimming pool although I didn’t use it Overall a very comfortable pleasant stay. Thank you.
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Jorge
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Nice place to stay.
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