Penilaian & Ulasan Keseluruhan Sousse Palace Hotel & Spa

Bien. Literie parfaite. Ambiance sympathique et personnel à l écoute du client. Je recommande

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

Déçue de mon expérience, la propreté laissait à désirer,le frigidaire ne marchait pas ni le wifi dans ma chambre, le coffre fort était également inaccessible. Je ne recommande pas ce établissement.

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .

Hotel was good but tye air conditioner was not working so it was really hot in night

The hotel is beautiful and very comfortable. The food is good. The staff are respectful. Cons: 1/ The spa, gym and pool closes at 7 pm. I think it is very early and I could not get a chance to workout since I workout best at nights. 2/ The massage services are not that professional. 3/ The hotel rooms are comfortable but for a 5 star hotel, they are a bit worn out. All in all, the price performance is good.

Very well located nice staff and very good quality food

The worse service

Hotel en general bien pero tiene sus detalles, muy céntrico, cerca de la medina, muy buena atencion del personal, el cuarto que me toco con mobiliario viejo y descuidado, se ve que fue muy buen hotel en su tiempo pero hoy en dia algo descuidado, la playa muy bien mas por estar en el centro lidias con gente local y hay uno que otro molestando a los turistas.

très bien

Location was great, near the train station and old part of town. Beautiful pools and private beach.

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.

Parfait

Wat ouder hotel en dat is te merken aan de inrichting. Alles wel schoon. Het prive strand was heerlijk. Je loopt in 5 min. de medina in.

The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!

Hotel di buon livello rispetto alla gran parte di quelli presenti in questa città.

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.

La connection ! Les serviettes ! Et le restaurant petit déjeuner! N’est pas bon . La plage et le personnels très serviable

J'ai aimé cet hôtel et le personnel. Mr Mehdi a la réception qui a sue répondre à mes attentes et qui reflète un grand professionnalisme dans son domaine a contribué au bon déroulement de mon séjour

It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel