Nous avons passer un excellent séjour

Helaas hebben we niet kunnen genieten van de Rooftop Bar omdat die werd gerenoveerd. We hadden dit wel voor het boeken willen/moeten weten vind ik

excellent hotel. .Very friendly staff

I think the only problem I had with the staff the majority of them didn’t really understand English, which they shouldn’t have to be in Spain. Another problem is me trying to get my Hyatt points because I booked through a Expedia I wasn’t able to get them.

最寄り駅から徒歩5分以内でつきます。わかりやすく立地はいいと思います。 スタッフは淡々としていますが親切だと思います。 ただヨーロッパ旅行でイギリスフランスと旅行してきてホテルには必ずウォーターサーバーがありましたが、このホテルにはありませんでした。 スタッフにお願いしてお水を分けてもらいましたが、おそらく水道水を冷やしたものでミネラルウォーターではありません。その部分で星を減らしました。

First they NEVER answer the phone. From exterior or from in the room. Showed us our room and then of course it was no smoking BUT someone has probably Stayed a few days and smoked heavily because It was brutal. There was a nespresso machine in the room but they changed our room eventually to one on a lower floor. Just a kettle. I asked If they could bring us the nexpresso. After waiting for someone to answer for 10 Mins I went back Down To the lady and asked. She Said she’d get housekeeping to bring it. Nothing. After an hour I finally reached someone on the phone. D they said it was impossible. A very nice concierge tried to make it better the next day but basically poor service

Good, clean hotel. Close to airport and cruise terminal. Helpful staff. Very nice room.

Bien servido y atención

Such a great stay!

As always with the Hyatt brand, this was also generally impressive!

We were only there one night, but everything from a snack to sleeping quarters was excellent!

prenez la suite sur deux étages

Amazing staff took care of all our needs

Excellent Welcome, friendly and accommodating staff, the breakfast buffet was great. All the things you expect from Hyatt. The downside, and quite impact full, was the lack of venues and challenges with AC. Only 1 restaurant was open, the smallest one near the lobby. Limited seating, for a full hotel not ideal. I had complained about my AC not working (room temp was 27°) and they expeditiously tried to fix it. Short term solution. I woke up to a room temp of 29°. I would book there again but call first to find out if dining venues are open.

Love this place — absolutely book. Breakfast is well worth the addition. I want to go back

5 star hotel … first class!!!

Our entire experience at hotel was ok!! Tge staff assistance was unavailable!! Ask for directi on s to a point nothing needed extra towels for my room none was delivered I asked twice! Nothing!! It’s sad because I am a Hyatt member won’t stay at a Hyatt regency again very poor customer service not good Hyatt Ask for direction front desk receptionist advised that her manager printing it never received it I asked twice!!! Hyatt regency Barcelona tower I won’t stay there again and won’t recommend it!! Hyatt Paris France won’t stay there again smh I plan on visiting Athens Greece and staying at grand Hyatt hopefully this changed my opinion on hyatt

Our entire experience at hotel was ok!! Tge staff assistance was unavailable!! Ask for directi on s to a point nothing needed extra towels for my room none was delivered I asked twice! Nothing!! It’s sad because I am a Hyatt member won’t stay at a Hyatt regency again very poor customer service not good Hyatt Ask for direction front desk receptionist advised that her manager printing it never received it I asked twice!!! Hyatt regency Barcelona tower I won’t stay there again and won’t recommend it!! Hyatt Paris France won’t stay there again smh I plan on visiting Athens Greece and staying at grand Hyatt hopefully this changed my opinion on hyatt

Nice hotel. Close to airport but a bit out of city Centre

Poor air conditioning in the room