The Resort @ Dolphin Heads

Terokai The Resort @ Dolphin Heads
7.4
Baik
Daripada 460 ulasan
Kebersihan

6.8

Keselesaan Bilik

6.8

Perkhidmatan dan Kemudahan

7.4

Ulasan Pelancong The Resort @ Dolphin Heads

Bilangan ulasan setiap halaman
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Ulasan teratas
Rabeca
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
Skye
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Room was great, very clean. Beautiful view of the beach.
MICHAEL
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Ants everywhere upstairs all over the inside table for 3days
Gavin
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Room great pity restaurant wasn’t open on Saturday night
Vicki
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing
Warren
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Room was great, view was fantastic, would recommend to others. Door lock needs replacing as very hard to open with key
Robyn
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Spotless uncluttered room Easy check in Very obliging friendly hosts
Kristina
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

The room was juat average, sliding door did not close properly and was very loud. Linens were slightly dirty, bathroom light was broken and didnt turn on, tv was broken and didnt work. Staff was very limited so couldnt even ask for help. The facility expected you to leave the dishes clean before leaving (otherwise a charge) however, no sink - we had to wash dishes in the bathroom sink and no supplies were prvided. Ants everywhere, door and bathroom were rusty. Plates and cutlery were limited. No instructions on how to use the pool facilities, we finally asked someone who told us there was a fob to access the pool (day 2). Views were lovely but thats about it. Pool was ok.
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Leanne
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great. The room was clean, overall a very comfortable stay.
Keith
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Carlos
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.
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Michael
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.
nicola
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Nice spot
Warren
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

I found out upon arrival that the reception has been permanently closed. I managed to find someone who runs the facility who advised that all the check-in details were sent to me by email however, this message was never received. As there were no staff available through reception, my only point of contact was through the bar. Unfortunately, the bar staff were unable to assist with my queries and requests. No Wi-fi (as advised on their web site) No service on the room for my week long stay. The pool was closed for repairs and maintenance throughout my stay there. The evenings that I wanted to dine in the restaurant it was either closed (only open Wed - Sun) or not available on a Saturday night due to a function. Location is fantastic but unfortunately let down by a very dated and understaffed facility.
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Annette
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

A quiet stay with a lovely view.
Lisa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Firstly, the name of the resort does not match the booking site, so made it more difficult to find. Was told the restaurant would be open for dinner and it wasn’t. Not what you want to hear after a 12 hour drive. And thirdly, no one on reception when we checked out at 8.45 am. And no drop box for the room key.
Sylvain
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Très bel emplacement. La chambre était propre. Pas de wifi dans la chambre. Pas de recyclage sur le site, juste la récupération de bouteilles consignées.
Doug
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

We only had a SMS message about our accommodation, how to enter the room and there was no internet. Some personal attendence at reception would have been nice.
Michelle
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

Check in was a breeze, the customer service from owners and cafe staff impeccable. The grounds are stunning with the most amazing views. Rooms were clean and well appointed. Can't wait to plan my next trip
Tina
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 50 minggu yang lalu

Hotels.com verified review

The room was great with a beautiful view off the balcony. The onsite restaurant & bar were amazing, the food was fantastic & the cocktails were also delicious :)
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