It was boiling hot. I mean unbearable. To the point I couldnt sleep at all. The beds are very small and short. Not a great hotel at all
Josh
6.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
room was nice, service was poor
Joanne
6.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
No air conditioning windows not able to open more than an 6 inches. We understand it has been very hot but it was stifling and that meant for a poor night's sleep.
Menu for all inclusive was limited
Philip
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
No air-conditioning, no fridges in the room were the only disappointing things.
Restaurant was good, swimming pool very small, Gym facilities poor
Tracey
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Beautiful friendly well kept hotel restaurant gym and bar beautiful relaxing atmosphere
Rich
6.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
I want to give a really balanced view about The Stone House Hotel. I was staying for two nights on business and I found all of the colleagues that worked there to be extremely friendly and helpful. The food served is of a high quality. I had both the breakfast and items from their Indian menu - everything was really good.
The downsides are: there is no air conditioning in the hotel. I know we are in the peak of summer but the rooms were stiflingly hot - the single fan provided just wasn't able to provide any comfort. The hotel's wi-fi is woefully poor, it made trying to work really frustrating and time consuming. There were times where I had to wait 15 minutes to connect to the wifi and then the connection was unstable at best.
Although the staff and the food were great, I would need to consider carefully a stay at The Stone House hotel as good wifi is essential, as is being abl to control te temperature of your room.
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Stacey
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 17 minggu yang lalu
Hotels.com verified review
Lovely Hotel & Rooms, Staff Very Polite However The Rooms Were Unbareably Hot!! Even With A Fan & Room Cooler We Was On Verge Passing Out It Was Awful. NO Aircon! We Was A Party Of 3 Couples Over 3 Rooms, All Rooms Were Stupidly Hot. We Barely Slept 3hrs Due To This, Probably Ideal For Winter But Id Avoid In Any Summer Months. Such A Shame For Such A Nice Hotel
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Megan
dengan Pasangan
4.0
/10
Diulas 17 minggu yang lalu
Hotels.com verified review
No air con in the room just a very noisy fan and a window that hardly opened meaning it was very uncomfortable to sleep in the room. Got woken up by the fire alarm going off in the hotel at around 9.30am and all had to leave the hotel, no explanation as to why it went off, just told to go back in the hotel. No offer of compensation like a later check out or anything. Staff are nice, especially the cleaners. Probably would’ve been a nice stay in the winter with no fire alarm as a wake up call.
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Wayne
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Hotels.com verified review
Clean room comfy bed lovely shower
michael
dengan Pasangan
8.0
/10
Diulas 18 minggu yang lalu
Hotels.com verified review
Very nice hotel and friendly staff. Leisure area could have been cleaner but still not to bad. Breakfast was delicious
Peter
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu
Hotels.com verified review
Very Good in all respects.
Scott
8.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Great staff good food
Room very hot, could have done with a fan as a minimum
That said, it was a very hot day.
I will be back!
Marcus
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Very nice breakfast selection
S
dengan Anak
10.0
/10
Diulas 21 minggu yang lalu
Expedia Group verified review
Excellent hotel. Friendly staff, quiet grounds and the kids loved the pool.
Rooms and hotel were spotlessly clean and plenty of room outside for the kids to run around safely, nice little garden too but tucked away at the back.
Kaspar
4.0
/10
Diulas 21 minggu yang lalu
Hotels.com verified review
Good location but very expensive for the quality of the hotel. Bathrooms are mouldy and rooms are generally poorly maintained. There is no ventilation in the rooms so you end up needing to open the window. It’s also very humid inside the room when it rains.
Henry
10.0
/10
Diulas 22 minggu yang lalu
Hotels.com verified review
All good thanks, great breakfast
Craig
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 22 minggu yang lalu
Hotels.com verified review
Only stayed for one night while a guest at a wedding nearby so didn’t have time to make full use of the amenities but staff were polite, helpful, hotel was clean, rooms comfortable, and breakfast good quality in a pleasantly appointed dining room
Mark
dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu
Expedia Group verified review
We've stayed here several times now and always enjoyed our stays. Rooms are clean and comfortable, the bar and restaurants offer a good range of food and drink and the wife particularly enjoys taking a dip in the indoor pool. Staff are friendly and efficient. Already looking forward to our next stay
Jess
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 23 minggu yang lalu
Hotels.com verified review
Great option. Quiet, clean and staff were great. Breakfast is very lovely too. Room was a brilliant size.
Matthew
dengan Rakan
2.0
/10
Diulas 23 minggu yang lalu
Expedia Group verified review
The hotel left heated towel rails on during the middle of a heatwave. Two visits to reception led to provision of a useless fan. Despite complaints to management no partial or full refund was offered on the basis it was a hot weekend. This is without doubt the worst place I've stayed. Avoid unless you want to melt in the room followed by a good old fashioned dose of Management gaslighting....
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Suite 6-1, Tingkat 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia