At arrival, once semi unpacked in our room the A/C didn't work. Had to change rooms and it was a long day traveling by car. Also A/C was not working through out the whole hotel. Very disappointing as it was on the pricey side to stay there.

Room was clean, comfortable and staff were friendly and helpful.

Great location, lots of places to see in walking distance. Restaurant has great food and beautiful view. Rooms are clean and comfortable, I didn’t need the maid service one day but they still made sure I had everything I needed.

The parking lot is much too small to accomodate all the clients (around 32 spaces for 86 rooms), it’s on a first arrived basis plus many of the spaces are a bit narrow. That was a big turn off. I would suggest to book at the Doubletree Hotel nearby which has many parking spaces.

My room was prefect over looking the harbour with a clear view of the harbour entrance and signal hill. Staff was very friendly and very helpful suppers were excellent with a wide variety to choose from on the menu. A good location very walkable to all downtown attractions including George street.

All around great stay

No complaints. Everything was great

Staff was very nice, room was clean. Room service meals were kind of middling, but there's a place called Caines across the street that sold reheatable homemade meals that were legitimately excellent; if you have a room with a kitchenette they're perfect for an affordable dinner.

The facility is well kept, the staff is courteous and friendly, the room is very clean and the bed is oh so comfortable. The location is great as well but we were not aware of any on-site fitness centre or pool. We definitely will stay here again in the future.

Hotel was well maintained and clean. Room was on the 3rd floor over looking the harbour. Absolutely stunning view. Could see the ships coming and going as well as Signal Hill. Hotel was in a great location and parking was on-site. Would recommend and will stay here again.

Front desk staff was great, very friendly. The staff in the restaurant were fantastic. Angelette was amazing.

location to Battery was great. room was clean and comfortable

Great location, spacious and clean rooms, smooth check in and check out experience, parking onsite, just across the road.

Great location. Friendly staff. Restaurant was excellent- we ate dinner three nights during out stay.

Great view of the harbour..

Pillows were not as soft as other hotels. Could use new shower heads for rain shower.

The staff at the check in staff was absolutely fantastic and very friendly. He went above and beyond the normal.

The staff was very good. Parking was very convenient. The hotel lobby looked great. Our room was below the restaurant and was loud when people pulled chairs out from under the tables, this started very early in the morning. (Suggest putting felt pads on the feet of the chairs.) The shower in our room was very small and outdated, the caulking around it was coming off and the wallpaper was pealing off. The view was great and location convenient.

Very clean, front staff was very accommodating especially the lady who checked us in!

Room was clean, hotel staff were friendly.