Penilaian & Ulasan Keseluruhan Shumba Valley Lodge Lanseria Airport

Good service

it was terrible, took almost 2 hours for a toasted sandwhich, the pipes in the bathroom made a noise the whole night. waitress was rude and there was almost no staff anywhere. werent directed to our room had to ask and did not get told we could drive there and not walk i had to ask that as well

Rooms don't have privacy, noisy, old bathrooms, TV no remote control. Towels are due for replacements.

When I arrived at reception the lady was very friendly and welcoming☺️

Room was very clean and neat

The place is not well maintained

The stay was good. The room not excellent but clean. The bed comfortable. Hence the has very limited channel. As least have some couple of music channel. Anathi should not wait to be told to serve a paying customer.

Starting from my meal, Waiter failed to give us what we asked for. I forgot my charger and now it's a struggle to get it. Lady who was working day shift on 29 May at the reception is rude and incompetent. She cldnt follow up on getting my charger. I was in room 102 on Friday 27 May.

on était en attente d'un avion et sommes restés une nuit , près du parc des lions. L'hotel est un peu ancien mais un rapport qualité prix imbattable

Not so good,

The staff at this lodge are terrible. I called them to change the date due to my partner being sick and they agreed without a problem. Two days before new date I called to double check if all I’m order and they said I cannot check in as my date has passed and refused to return my refund and they were very rude on the phone!

The facilities lacks overall maintenance upkeep. Poor management of noise levels by guests.

You booked a room with no breakfast and there was no microwave or stove for me to prepare my food

Place looks much better on the website than in real life. Rooms are very small, fan in room blew sparks when switched on and tripped the electricity. @ units were booked on one booking, but they did not assist us when we requested room closer to each other. Path to rooms are so bad, you can't stop your car near your unit and have to walk through mud with all of your belongings. Kettle did not work in room, no hot water available to shower or bath. Other guests played extremely load music until 3:30 in the morning with no one quieting them. they started with music at 6:00 in the morning again. Staff banning on door at 6:30 in the morning

Our stay was awesome.

The extra blanket in the room was very dirty and smelly. We had to take it outside because of the smell.

The general condition of the hotel is very poor - rooms need a facelift, pathways terrible condition - weeds and rubbish everywhere. Staff very pleasant

It was ok just the food was horrible and didn't match up the price.

It was terrible. The place is very nice on the outside but inside is another story. My room was dirty,the floor was dirty, we found spiderwebs on walls and headboards. There was no water, when the water came back, we would struggle to get hot water.

Reception lady not welcoming very unprofessional, serving 3 people at a time. No hot water on arrival, the no water for the rest of the afternoon till morning. Staff couldn't explain why. Very unprofessional staff