Penilaian & Ulasan Keseluruhan Luna Holiday Complex

I can't give this hotel enough stars. The staff are the very best I've ever come across. Our daughter who lives in Malta became unwell when we visited her and the staff went out of their way to help us and arrange for us to extend our stay. The hotel is modern, well appointed, well serviced, welcoming and the staff are happy and always helpful. I am so glad I got to stay here.

Had a wonderful stay

Excelente atención e instalaciones. Balneario chico que tiene todos los servicios, un poco alto los gastos comparado con otras ciudades. El hotel muy cómodo.

Super beliggenhed ,tæt ved stranden.Rene og store værelser

Wenn ich in den Urlaub fahre erwarte ich eigentlich einen täglichen room Service und nicht nur 3 x die Woche. Es ist gar nicht notwendig immer alle Handtücher auszuwechseln, in anderen Hotels gilt immer : was auf dem Boden liegt wird gewechselt. Aber hier wurde immer alles gewechselt. Das Frühstück war jeden Morgen dasselbe und Müsli leider nur Fertigprodukte und immer die gleichen 2 Sorten Joghurt. Abendessen die ganze Woche dasselbe Gemüse, wenigstens beim Fleisch und Fisch wurde abgewechselt. Aber geschmeckt hat alles sehr gut. Das Servicepersonal sowohl an der Rezeption als auch im Speisesaal,war sehr freundlich und stets hilfsbereit. Der Ausblick von unserem Balkon war auch nicht so schön, dafür von unserer Dachterasse mega schön. Er war sehr sauber.

The hotel was very good value (Feb) and is in a good location with many rooms with sea view. A parade of shops nearby and plentiful bus services nearby All staff were really nice and friendly I upgraded to include breakfast and this was good Room was ok but the bed itself was dreadful. Very hard and also lots of springs. At night the room was very cold but the air con is above the bed and keeping that on gives you a sore throat. For these reasons my sleep each night was awful sadly which was main reason for lowering points Also whilst the hotel doesn’t run its own shuttle but provides an option where you can book shuttles to support visiting the island. Sadly for us it was a bit of a shambles We were visiting Mdina and we went to Valetta. The driver forgot to drop us at Mdina so then took us back and gave us all a time for the return which didn’t correspond with the published time and the time was neither, we waited an hour! We messaged the shuttle provider who frankly didn’t care. Another day we went to the nice fishing village and the driver was saying so many accidents as various roads were closed. Passengers on the shuttle knew there was a marathon that day which seemed to completely escape the shuttle provider Give me a nice bed in summer season and a decent shuttle and I would go back

Had a nice friendly welcome by the front desk.

Overall a wonderful and very comfortable stay in the Luna, the only thing that was a little annoying was the hot tub on the roof was cold, I’m unsure if it’s just a time of year thing or what but that working would’ve made the experience 100000% perfect!

Very well located for the beach and a great rooftop pool.

Great location for access to the beach and a pool option for when the kids had enough of the sea water

La struttura si presenta bene, ha una bella hall, una bella piscina eccetera ma le camere monolocale standard non sono allo stesso livello. Il bagno è vecchio, il wc non scaricava bene e perdeva con conseguente puzza. la doccia non aveva il miscelatore, non si poteva regolare l'altezza del doccino e il doccino aveva un getto a schizzo perché pieno di calcare.il cucinino funzionale anche se molto piccolo

Esattamente come me lo aspettavo La struttura è' bella ed in una buona posizione, le camere un po' vecchiotte ed in particolare il bagno sarebbe da ristrutturare. Siamo in alta stagione ma per il prezzo pagato le camere avrebbero dovuto essere più confortevoli e quantomeno con colazione inclusa

Für den günstigen Preis, den wir bezahlt haben, war das Hotel hervorragend. Das absolute Highlight war der Pool auf dem Dach, der ausschließlich für Erwachsene zugänglich war. Die Zimmer waren ebenfalls sehr gut. Zudem gab es hervorragende Busverbindungen in fast alle Städte. Zu den Nachteilen: Ein Mitarbeiter an der Bar am Pool war extrem unmotiviert und unfreundlich. Manchmal wurden wir von ihm einfach nicht bedient oder er weigerte sich, Bestellungen aufzunehmen. Zur Umgebung: Das einzige, was es dort wirklich gibt, ist der Strand und einige Wasseraktivitäten wie Bootstouren und Jetski. Diese sind jedoch in drei Tagen abgehakt, sodass man in die umliegenden Städte fahren müsste. Das Essen in der Umgebung war für uns eine echte Katastrophe. Jedes Restaurant bot Pizza, Burger, Nudeln, Fisch und Fleisch an. Die Qualität der Gerichte lässt sich daher leicht erahnen.

cleaning service was only available every other day. meaning no fresh towels daily. asked the cleaning staff and hotel reception who refused to give us clean towels, even after we explained that our clean towels were on the bathroom floor. They provided small kids beach towels. The bathroom has an odd sewer smell and the shower was so small you couldn’t move. the shower curtain doesn’t block out any water so the water goes everywhere, hence why we had to put our bath towels on the floor. The shower head was rusty and only a little bit of water comes out. the shower head fell off one night when we were having showers. The air conditioning was horrible. Little to no air comes out even when the temperature was set at 16 degrees. It is impossible to sleep when it’s 40 degrees outside and the air conditioning doesn’t work. the room was disgustingly hot all the time, even with the air conditioning running. We are extremely disappointed that this hotel was so horrible considering the price and the advertising on the internet. It was extremely expensive considering the poor facilities. We traveled around Malta for a month and stayed in multiple hotels. This was one of the most expensive hotels we paid for and the facilities were so much better in other places. The only good thing about this hotel was the location as it was a 5 minute walk from the beach but it does not outweigh the poor quality rooms. Would not recommend staying here

Short walk to the waterfront and multiple restaurants. Great location, nice facilities, and very friendly staff.

Overall it was good. Room was ok, bathroom door didn’t close, it is quite basic. The cleaner only came once to the room in our stay. The staff were friendly, but we paid quite a lot of money for the service we received.

I couldn't believe when I entered the bathroom and there was a separate faucet for hot and cold water....I mean are we living in the 1800's?

Everything was fine

Great holiday from start to finish-some of the Studio rooms are better than others but a refurbishment project is being undertaken. Cleanliness and helpfulness of the staff was great. Excellent Sky pool area for adults only.

Preis-Leistung war super. Armaturen im Badezimmer sollte erneuert werden. Z. B. Wasserhahn mit Mischbatterie - aktuell ein Wasserhahn für kalt und einer für heisst. Dennoch würde ich das Hotel empfehlen.. Kleiner Supermarkt mit im Hotel ist sehr praktisch. Frühstück ist gut. Gibt auf Nachfrage auch glutenfreies Brot zum Frühstück. Personal sehr freundlich und hilfsbereit.