Chambre propre et personnel à l'écoute

I booked 4 rooms for our group and everyone was satisfied. One room was a little noisy with street noise bcs it was closer to ground level. Otherwise everyone slept well, the rooms were clean and well appointed, staff was friendly and the location was perfect. I recommend this hotel.

Perfecto para tener una estancia bien agradable en Madrid todo bien cerca, la atención de primera y lo están remodelando y se ve precioso.

Excellent hotel in a wonderful central location. Our room was well-maintained, and the staff was very friendly & helpful. ‘Highly recommended.

Quarto limpo, funcionários super educados e a região é ótima, com vários restaurantes, bares, mercado e farmácia. É uma região central, a poucos metros da gran via, puerta del sol e parque do retiro

Fantastic, warm welcome very informative and friendly. Great location to explore Madrid certainly be back.

O café da manhã era pequenos, com poucas variedades, mas saboroso. Quarto tamanho bom, e muito limpo.

Everything was great and the staff very friendly.

Room was clean with a nice patio. Bed was very comfortable. Great location. Breakfast was not great.

Muy bonita decoración y ubicación fantástica

Lovely polite and professional staff. Fabulous room for a fabulous price! Breakfast was very varied and had everything we could have asked for. Just wished we could have stayed much longer. Thank you for a wonderful stay in Madrid.

I had an absolutely wonderful stay at Room Mate Alicia in Madrid! The location is simply perfect — right in Plaza Santa Ana, surrounded by great restaurants, cafés, and within walking distance of so many major attractions. The hotel itself is stylish, modern, and incredibly comfortable. My room was spotless, beautifully designed, and very quiet despite the lively area outside. The bed was super comfortable, and I loved the large windows that let in so much natural light. What truly made the experience exceptional was the staff — friendly, professional, and always ready to help with recommendations or anything I needed. Their hospitality really made me feel welcome. Breakfast was also fantastic with plenty of fresh and delicious options to start the day right. Overall, I couldn’t have asked for a better stay in Madrid. I highly recommend Room Mate Alicia and would definitely come back!

Skøn og lys suite med god plads. Personalet var venligt og hjælpsom. Morgenmaden var simpel og blev serveret i et slidt lokale med beskidte stole, så var ikke samme høje niveau som hotellet. Beliggenheden var perfekt, tæt på alle de kendte turistattraktioner.

Great location. Friendly helpful staff. Clean modern rooms

Perfecta ubicación el servicio al cliente es excelente

Very spacious and clean rooms, stylish, great location. Couldn't ask for anything more!

Liked everything, room, location, staff, breakfast. I really enjoyed staying there over Christmas, I would highly recommend.

Es war ein perfekter Aufenthalt, das Personal sehr freundlich und hilfsbereit. Das Frühstück war super und ich würde definitiv wieder buchen.

Excellent!!! Everything is good.

Le personnel était serviable, La chambre était de taille correcte. Dommage que la fenêtre donnait vers un patio ou une petite cours intérieure et donc avec en vis à vis une autre chambre.