Stayed here for OSH25, pretty average hotel. cleanliness is fine, I recommend it.

The entry area was very nice and clean but once down the hall the hotel became noticeably dated. Our room had various spiderwebs (on the lamps), smelled musty, and the bathroom was in need of a deep clean it seems like it had just been wiped down quickly. Breakfast was limited but good. The kids loved the slide in the pool area. I'm not sure if the hot tub was working properly, jets not running.

The room we got was dirty-it smelled like sour urine. It had a filthy, crunchy towel in one corner of the room. The front desk gave us a new room and the second room was clean without an odor. The breakfast was basic. The cold foods were good. The hot food was not edible except for the waffle. And our last issue was that another party in our group paid significantly less than the rest of the group.

Terrible, room was disgustingly dirty. Chair had old food from last guest all over it so clearly they didn’t clean. Floor had blue stains all over. Gross.

Pool is a bit outdated and there was a number of rough looking palm trees that need some TLC. Put a little money into it and rise above to be the nice family getaway you once were. The friendly staff and housekeepers as well as good breakfast food are what makes this place special.

Still renovating from fire months ago.

The facility is old.

Nice place. Would stay again

Checking in and out was fast and easy. Staff was very polite and helpful. The room was ok, nothing special. The beds made weird squeaky noises when we sat down on the edges and when we would get up to use the bathroom. The pillows really need help. They were very uncomfortable and even with doubling them it still felt like I was sleeping on an overly soft marshmallow.

They were going through some construction in the front lobby and the room was the closest to the lobby so there were a lot of noises.

The pool was out of order. The room had large sticky stains on the carpet. The common areas appeared dusty and the carpet is beyond its useful life. This place is in need of renovation.

NO POOL - the whole purpose was to enjoy the pool while at a soccer tournament. Was told 'after' check in the pool was under construction. Hotels.com should have noted this key fact before making a reservation. $250 a night for a hotel room with out a pool is highway robbery

They lied and said the pool and park was open. It in fact was not open because it was being renovated. I never checked in because my kids were devastated. We drove 45 miles to get there.

Hotel is in desperate need of updating and repairs. Carpet everywhere in hotel is absolutely disgusting! Would not recommend.

We were notifed only two days before our trip that the water park was going to be closed so that was kind of a let down. The staff was friendly enough. The beds are not comfortable at all. The room was clean.

The good-easy to get to off highway, lots of parking because no one was staying there. The bad- FILTHY BUILDING! Yes they are renovating pool area, but entire place is unkept. Windows in lobby not washed, elevator had drywall smears in it, carpet in room was stained. Just an uncared for place. Employees did lots of standing around when you saw them.

Nice property. Staff was great and beds very comfy. Pool was not functioning however we were notified prior to our stay that it was being repaired. When we arrived workers were replacing the lobby floor tiles, also working on tiles on departure. This was a little inconvenient. Overall a very nice stay.

Booked our hotel last December for the draft. Chose the hotel based on the pool, because we were having a birthday celebration. We would have booked elsewhere for the same price months in advance before the draft if the pool is not available. We called a month before the draft to make sure there was no scheduled maintenance for the pool and we were told there was not. We called a week before the draft to make sure there was no scheduled maintenance on the pool and there was not. Two days later we received a call from the hotel telling us they were scheduled maintenance on the pool for the next few months. They asked if we wanted to cancel as we were paying draft prices, I pointed out that to get a hotel anywhere else would be more expensive than what we we had already paid at $500 a night. Again, they suggested we cancel if we didn’t want to pay draft prices. We checked and the prices for the hotel room were much higher than what we had originally paid. We ended up staying there, and were disappointed by the lack of breakfast items that were guaranteed in addition to the lack of pool. We even only had two out of the original five people scheduled to attend because the pool was closed. Overall, very disappointed with the lack of communication and the last-minute maintenance. Very disappointed because it seemed they wanted us to cancel so that they could have open rooms that they could then charge for higher prices. We will definitely not be back.

Everything was great except the little kid pool area water was uncomfortably cold.

Although the hotel is close to fast food chains and has a water park, I was disappointed to find it under renovation without being informed by Expedia, especially considering it is the mane reason why family wold like to stay here . Furthermore, the receptionist assigned us a room that was already occupied by a naked man, which could have led to serious consequences.