Sadly nobody was around to check us in so we were waiting around in the lobby for a while trying to find a member of staff. When somebody finally arrived she was gruff and unwelcoming. The property and grounds are beautiful. The room was very pleasant and comfortable but unfortunately there was zero hot water so both my daughter and I had the joy of a freezing cold shower in the morning. The breakfast was delivered by a very friendly and attentive waitress but unfortunately the beans, bacon and egg were all cold whereas the hash brown and sausage were very hot so I assume the chef left the plate to go cold whilst the other items cooked. Overall I’d be willing to try the place again but we did experience some fundamental issues that did detract from the stay sadly.

On the outside the property looks very beautiful, and set in open beautiful countryside which is a major bonus, However you step inside and you notice the place is very old tired building, rooms were nice enough but needing more attention to cleaning the rooms, as both of our rooms hadn't been cleaned properly, Everything creaks groans and moans, and the noise thru the walls and floor boards from other guests moving around the building can be heard everywhere, upstairs down stairs next door, The hotel it's self isn't too bad, they do the best with the situation their dealt with and the staff are very nice friendly professional and helpful, Breakfast was alright, had better breakfasts in travel lodges days b4 staying here, Overall Rooms were nice but the showers had ran out of hot water, so cold shower in the morning Food, was fine just small portions, Staff were excellent, rooms just needed an extra 10.mins and a final check as their was hairs an dirt an bugs all over the bathroom and window ledges Stairs cases were old wonky and creaky , they were ok for us but some of the other guests very elderly an struggling with the old stair wells, as their is no lifts in the property 5 1/2 out or 10

Nice quiet room, pleasant view over the grounds, helpful staff, good breakfast, plenty of parking.

Great hotel. Will stay again.

Good breakfast. Easy parking

On arriving, we parked in front of the hotel. There was limited parking at the front, but it also has parking round the side. The entrance hall was quite dark and had a funny smell at first, which later faded. The staff were very friendly and helpful, especially May, who served us breakfast. Food and drinks were a bit pricey, but the food was lovely. The room was ok. The window frames have seen better days. It looked like they were rotting. We had a nice view of the grounds, which were lovely. The bed was a bit soft and it was 2 singles pushed together. The stay was ok, but we probably wouldn't return there.

The room was modern, spacious and cosy with a wonderful view of the gorgeous gardens. The bed wasnt very comfortable unfortunately. The building has a lot of character which doesnt feel dated, except the carpet! The staff were really friendly and helpful.

Great breakfast , easy parking. Wonderful setting.

Unfortunately no heating working in our room which spoilt our stay .Complained in the morning who said she would pass it onto the manager .Clearly there had been a problem with the boiler .Not good enough when outside temperature is 3 degrees .

Beautiful setting

Lovely building and a very welcoming reception. Room was clean and comfy - no issues at all.

Everything was lovely, especially the breakfast and evening meal with excellent food and excellent service from the very hard working staff. Our room was very good and the hotel and its grounds are beautiful. Our only suggestion is that the house keeping of rooms could be a bit more careful to remember to wash glasses, replenish water and tissues.

Clean well appointed room, friendly staff, good breakfast. Only downside was the room was hot, no ventilation and could not turn down the radiator.

Awesome

Staff were friendly and helpful. The room was clean with a nice view. Loud extractor fan ou

Super comfortable sleep friendly helpful staff, delicious breakfast. Would definitely use again.

Room and hotel were amazing, breakfast was poor, eggs were not cooked properly, the milk was off for the coffee our room was bot cleaned and we had to go and request fresh towels and toiket roll have emailed the property but never had a responce.

We recieved a room upgrade to an exec.and it was a great double aspect room, large and full of character with a vaulted cieling and great bathroom. Room 1.

Lovely stay friendly staff

Breakfast was quite limited and would have like fresh fruit ,yogurt and more pastries. Staff are lovely and made our stay super special. Would recommend the afternoon tea and will definitely go back.