Staff were excellent and professional

Great reception staff,tidy ,clean &spacious room. Ample free parking

Was a pleasant stay but could have been better rooms we nice but cleaning could be better spiders and dead flys in corners of room. Light fixtures full of dead flies. Reception or bisto and eating facilities not open on a Sunday as there was 22 of us in party was a bit disappointing as we had to drive into town with the children

Awesome place to stay

Clean but basic

Good restaurant.

Very relaxing. Food not great

The room was clean and wellcoming tea/coffee everything we needed - it was a public holiday so nothing was open not even reception/restaurant - we were in a room with a corridor at the back and 12pm at night a group of young lads ran amoke for several hours - I went into their rooms twice to no avail - for these reasons would not stay again

Great location. Staff very helpful, friendly. The room and amenities very clean.

Courteous, helpful staff. However bistro was not open Sunday night.

The Grande Escape Resort is about 1.5km from the centre of Margret River. While the room was a good size it felt a little bit tired and could do with a refresh, but that would probably bump up the price. It is a little far to walk into town but in a quiet location. I think many travellers would prefer a chain on the doors (our room had access to an internal corridor) plus direct outside. While both could only be opened with a key. In this day and age I believe many would prefer additional security.

The room was nice enough, bed comfortable and the shower was big but the water temp was going up and down during the shower. The coffee machine was good.

Room was good and staff were very friendly

The room was in good condition however we were disappointed with the availability of the bar and breakfast options

They are good and rhe room is perfect

Room was well presented, clean and comfortablenice little outdoor areas to hang out in and a little playground for the kids. Also had a giant chess board which was entertaining

The Grand Escape Resort is located in nature but within walking distance of the centre of Margaret River. The rooms were large with everything required for a comfortable stay. Used the restaurant for breakfast and also for dinner when the menu suited. Overall our stay was very good and the lady in the bar was very helpful and had excellent customer service.

Very nice, quiet and tranquil. Room was clean and comfortable.

This hotel is very run down. The furniture is very old, and banged up. They have tried to renovate some of the rooms but the renovations didn’t bring it up to the level of a nice hotel. It was sorta like camping with a roof over your head. The exterior is very poorly maintained. There was only one light working out of 10 in the parking area which was very unsafe. One of the dryers didn’t work in the dirty laundry but there was no note on it to indicate that. The mini golf had lots of debris on it so it was not too usable. We were afraid to try the pool. The front desk staff were friendly and helpful as was the bartender. Overall it was a very disappointing experience. It was not a “resort.”

Room was clean apart from mould on ceiling in bathroom. Guest wifi is very patchy and could do upgrading. Shower water pressure was below standard and Rose could do with upgrading also. Thank you