Lauren
4.0
/10
Diulas 13 minggu yang lalu
Hotels.com verified review
Both elevators broke down while my family (1.5 year old twins requiring a double stroller) and a 5 year old were staying on the 5th floor. We were either stuck upstairs and unable to enjoy the waterfront or we had to lug everything and everyone up 5 flights of stairs. On top, at 9:30pm after the kids were asleep a false fire alarm required everyone to evacuate. Via stairs. When bringing these concerns forward, the initial suggestion was to take $20 off of our $1000 bill. Couldn’t use the pool because of the elevator and our family couldn’t walk up and down any more stairs at that point.
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