Penilaian & Ulasan Keseluruhan El Mouradi Club Selima

Absolutely awful! Never again

I like everything thank you

Room was awful. No coat hangers. No towel for 3 days even when I asked. Cups for drinks are ridiculous and flimsy. Check in took 2 hours. Worst i've ever known. Animation and shows were best part of the hotel

Small pools The services are bad, You have to wait more then hour to receive your room key and the building was so hot because they turned off the AC .

My stay was a complete disaster. Check-in was chaotic, with long waits and rude staff. The room was old and small, with no dark curtains, so sunlight flooded in at 6 AM, making sleep impossible. The noisy air conditioning added to the discomfort. Upon getting my room key, a worker hinted at needing a tip to secure parking—clear evidence of corruption. When my wife needed to stay one night due to a delay, the receptionist demanded an unreasonable all-inclusive fee at 3 AM. Despite my wife being exhausted, the staff showed no empathy and treated us terribly, forcing us to spend the night in our car. The corruption continued at every turn. A waiter caused a scene over a glass of wine I was supposedly not allowed despite having the most expensive package. He then asked for a tip to hide the wine from management. The hotel’s rigid rules were strictly enforced without explanation, and any request seemed to spark unnecessary drama designed to extract more money. Even simple requests were met with resistance or demands for extra payments. The staff’s lack of professionalism and unyielding attitude made for a truly miserable experience. This hotel’s unethical behavior and terrible customer service make it a place to avoid at all costs. I would not recommend it to anyone.

It's OK

Bon hôtel personnel adorable

Stranden, kafeet på stranden, maten, lugnet kring rummet, servicen i baren, vänliga hotelldirektören

Great location but rooms are not clean.

gutes preis- /leistungsverhältnis. sehr sauber. essensqualität ok, aber ...geduld, geduld, geduld. es fehlten immer(!) teller, nachschub dauerte bis zu 15 minuten und das täglich. Grund: die arabischen Gäste nahmen immer gleich 3-4 teller und bauten sich ein buffet an ihrem tisch auf. Meistens blieb mehr als die hälfte zurück, auf und unter dem tisch!! Es sah oft aus, wie auf einem schlachtfeld!! Leider wurde aus meinem zimmer ein elektrorasierer geklaut, was ich bei der direktion anzeigte, aber der hohe Herr glaubte mir nicht und unterstellte mir quasi lügen. man hat den schaden(200€), und dann soll man gelogen haben. schade, solch ein hotel kann man nicht weiterempfehlen, obwohl die voraussetzungen eigentlich ok wären, denn das hotel ist komfortabel, sauber, funktionell (bis auf den TV), gute und leise klimaanlage, hotel sehr weitläufig und gepflegt. leider sprechen die jungen kellner nur arabisch und französich, entwas englisch, aber fast kein deutsch.

Was really nice friendly staff . 👍

Hotel wymaga odświeżenia, jednak wszystko było w jak najlepszym porządku. Widok z tarasu restauracji przecudowny. Jedzenie urozmaicone. Obsługa miła i pomocna.

Poor buffet. Plates and cutlery missing when busy

Hei beliggenhet er rolig og godt sikkerhet på hotellet.

Filthy rooms, AC not working, arrogant and unfriendly staff.

Environnement calme et magnifique Chambre passable ne correspond pas mais alors pas du tout au photos du site personnel agréable

I check in at 6:00 pm and found the room dirty, the beds were not made, bathroom towels in the floor and the balcony was infested with ants. I went back to the front desk because the phone in the room was out of service. At the front desk, several other guests were complaining about their rooms not being made. The front desk clerk couldn't offer me a clean room, he said the hotel was full. I asked him to cancel my reservation and left with my family. I contacted Expedia and told the costumer service representative about my experience. Expedia contacted me later by email to inform that the hotel refused to refund my reservation. Elmouradi is advertised as a 3 star resort, but it doesn't qualify for the advertised rating. In fact the poor condition of the room and hotel service reflect a total neclect of this property by its staff.

En general acceptable

Det står man köper All Inclusive men hotellet erbjuder inte det och påstår när man påtalar det att man blivit lurad av Hotels. Personalen var otrevlig och pratade illa till och om gästerna i receptionen. Inget på hotellet såg ut som på bilderna....rummet var risigt och AC funkade inte. Vi stack från hotellet direkt efter att vi sett rummet. Hotellet debiterade oss för ett dygn fastän vi åkte ca 5 min efter incheckning, hotels.com kompenserade oss dock för detta i efterhand vilket känns bra

Chambres sales loins de la plage du restaurant et de toutes les commodités pas de climatisation dans les locaux communs comme le restaurant la réception je déconseille fortement