予約後に、ホテルから丁寧なメッセージをもらい、チェックイン時間だけでなく、シティツアーやホテルの施設に利用に関する情報も教えてもらうことができ、旅行前からとても楽しみになりました。 初日の15時のチェックイン時は部屋の準備に少し時間がかかったため、２回ほど外出しなければならず、予定より遅れて18時頃に入室することになりましたが、その間もフロントスタッフの皆さんが笑顔で丁寧に対応してくださいました。また、紹介していただいたレストランも素晴らしく、安心して食事を楽しむことができました。スタッフのホスピタリティが印象的で、快適に滞在できるホテルでした。

Very convenient location in the city center. Staff is very welcoming and friendly.

I would like to thank Ms. Alya very much for her welcoming smile and way that made us feel at home instantly. Ms. Sara from Reception was also very helpful.

I read very positive reviews about this hotel but that did not align with my experience. My AC was basically not functional and the front desk staff seemed unwilling to be helpful. The room was too warm to sleep comfortably. The shower leaked badly and water ended up all over the bathroom floor. There was no hair dryer and the bottles of products by the bathroom were all empty. This was not what I was hoping for on my holiday.

Beautiful hotel very centrally located in Bordeaux. Rooms were lovely with coffee, tea, beverages in room. Breakfast was nicely presented with a lot to choose from. Staff was very helpful with directions and arrangements. If returning to Bordeaux, I would choose to stay at this hotel again.

The hotel is beautiful and very centrally located. You are close to many great sites and public transit. The staff members were amazing and friendly, and it room was very comfortable. I would stay here again without hesitation. We didn't eat there but the menu looked very tempting... that's for my next trip. A+!

Super !

Dejligt hotel med perfekt beliggenhed.

A recepção foi ágil e proativa, o quarto estava aconchegante e a localização é excelente, com fácil circulação em ambiente silencioso e próximo dos principais pontos turísticos e do comércio!

Beautiful hotel, great location, excellent staff!

the breakfast was very good. the location of the hotel was perfect and was close to the river and the restaurants

Hotel idealement bien situé, accueil excellent, qualité de l'hebregement excellent

Great location in the heart of Bordeaux.

Beautiful room. We stayed in 220 which was a delux room with balcony. Hotel is in a great location and very close to rue Saint Catherine and other localities. We did not use the spa as there was no availability at short notice so I would recommend booking this in advance of your stay. Staff were very kind and we would definitely return.

Everything fantastic

Exceptionally clean room and staff are so incredibly welcoming.

Perfect

Decue de la vue pour un hotel 4 etoiles. Vu sur un puit de jour

Staff friendly. Room super! A little smaller but fine. Hotel in a great location.

Heliose at the reception was extremely helpful with a room change, a hair salon suggestion and info about transportation!!