This hotel was very clean and the staff were so friendly. It was a nice location a little outside the square and everything was in a good walking distance. Would definitely stay here again!

Housekeeping was great. Front desk staff could have been a little friendlier. The breakfast guys were helpful and nice. Great location.

I filed a complaint with Expedia

Great breakfast and the gentlemen at breakfast were attentive and friendly. It’s about a 20 minute walk to main shopping area but there is also shopping nearby. The hotel is located across the street from one of the most popular restaurants in Sorrento. We enjoyed our stay! Only negative is that we had to bring our luggage up one flight of stairs before we could take the elevator to our room.

Room is clean and is everyday cleaned .The staff are attentive and helpful.Good breakfast with good variety of selection .

Beautiful view , comfortable room and walking distance to Piazza Tasso

Great location outside the historic city center. Rooms were clean but dated. Breakfast was really good. Parking space really narrow for an SUV.

Breakfast 👍 water supply in the bathroom was 👎 Staff 👍

Stayed here many times,, wonderful staff, spacious room, good ac, good breakfast close to the center of town and transportation.

Dejligt centralt, uden al for meget larm. Venligt og imødekommende personale. P-kælder. Fin morgenmad. gode værelser (dog noget slap aircon) men vi åbnede døren ud til altanen og nød Sorrentos nattelyde :-) God udsigt fra værelse 403.

We stayed on the top floor , and the windows were close to the roof so you felt like you were in a prison. The rooms were clean and neat , beds hard, location close to many things , staff very friendly and helpful. Great place to stay but expensive

This was an excellent place to stay in Sorrennto

Unfriendly staff, unable to call front desk from room, poor air conditioning system, when you are not in the room with a key air is completely shut off and the room is so hot when you get in. It takes too long to cool down. The light in our hall was out and it was very dark in the hall. Where our room was. The pool was pretty but they closed it at 4pm! So when you come in from hot day, there is no ac and no pool use! Desk people always looked annoyed, not pleasant at all to speak with. We had dirty dishes outside of our room for days. We did have a nice view from the corner balcony and the breakfast was great. The men who served at breakfast were kind. The hotel was about a 15 minute walk to the main downtown area.

Cet hôtel est tout simplement à fuir. Aucun confort, chambre et salle d'eau vétustes, mal insonorisées. Escalier très important, pas de rampe pour les valises. Personne pour vous aider. Ne mérite vraiment pas les 4 étoiles. Ok nous payons pour la vue de la terrasse sur la baie de Sorrento. Très cher pour son standing. Personnels non à l'écoute. Aucun effort pour se mettre à notre écoute. 2 personnes de 76 ans, très déçues.

Lovely location, near some great restaurants particularly Cucina and La Locanda. Easily walking distance to Sorrento main square and the station. Very clean and staff were very friendly and helpful. We paid extra for a view and it did not disappoint.

Great central location in Sorrento. Walkable to most popular spots. Hotel staff friendly and helpful. Nice to have the rooftop bar to meet with other guests and discuss our adventures of the day

Staff were excellent. Rooms whilst a little basic were very clean and comfortable

One word AWFUL

Easy to walk to main part of town. Excellent, popular restaurant right across the street!

Dejligt sted. Tagterrasse med flot udsigt over havet og over til Vesuv og Napoli.