How negatively they handled a loss of power for over 16 hours.

We were very disappointed in our stay!! The first red flag was pulling into our parking spot and finding beer/soda cans in a big pile by a tree. The lawn chairs and grill with more garbage in another area was also a concern. The staff member checking us in was very nice and made it a very quick process. When we got to our room it unfortunately had mold in the shower which really bothered us. Due to terrible weather in the area, the electricity went out and stayed out all night. This was very good since it was a very warm night and the air conditioning of course didn’t work. Again not their fault but try to make the situation better??? Maybe instead of barking at everyone that there isn’t breakfast because of the power outage (rude tone…I am sure she had heard complaints all morning), maybe be proactive and see where you could order some doughnuts or muffins?? Maybe hand out some water?? Also when the elevator goes out, you should check on your guests. We had two older couples on the fourth floor. When we were making our way down the stairs my kids ran back up to help with their bags because it was quite a walk!! Now it was no problem for them to help out, but maybe the hotel could have had a service to help other older people?? Those steps were tough!! Overall it was just so disappointing because we love Hampton Inns!

It was clean and comfortable.

We read many reviews about how clean and quiet the hotel was- it was exactly as the reviews described. Even though it was just short of full capacity we never heard any of our neighbors, their televisions or showers etc. It was very easy to fall asleep and stay asleep on the comfortable beds and in the quiet room. Had a nice indoor pool area also. All areas were very clean and staff was helpful and friendly.

Room did not get cleaned after first night, staying 3 nights. Cleaners missed details like kleenex, cups for bathroom. Staff were nice.

We love this location

Nice rooms good breakfast

Excellent room

Room was fine. Clean and in working order. Mattress was a little uncomfortable. Bedding on one bed was a little scratchy. Breakfast was decent quality and pool was fun. But was frustrated that connecting rooms are only available with very specific room types and that it wasn’t communicated in advance. Property also said that they couldn’t change anything since it was booked through Expedia.

We have stayed here before. Even though this hotel was booked solid, we were impressed about how quiet it was. We love how rural it is, even tough it's in the city. We feel very safe here. The staff was very polite & friendly also. Thank you!!

Needs updating and breakfast was empty when I went to eat

Good 😊

Nice hotel

Great stay

Nice clean room

Great hotel for our sons hockey team.

Everything was good

Requests made for our stay weren't honored. Hotel said we didn't make any. Wrong. Ice machines didn't always work. The 'hot' tub wasn't hot.

Rooms are clean and adequate. They're just a lot of screaming children. Which isn't the hotel's phone.

Enjoyed are stay