Penilaian & Ulasan Keseluruhan Iberostar Selection Playa de Muro Village

Super schöne Anlage, Zimmer etwas muffig (Luftfeuchtigkeit)

Great team , very nice staff in the restaurant, at the desk, beautiful views, gardens and outside swimming pools, animations and shows for children and parents are super ! Very good dîner (various theme every evening) , breakfast is good with very good bread. The juice (orange or over) are not good or fresh, they are too sweet and chimical. The bed in the room was not enough confortable. The inside swimming pool is not very clean and there is nowhere to change.. and the door of the WC is transparent so you can say hello to anyone in the group changing room

Allgemein war es gut und wir waren zufrieden die Essensauswahl war auch gut und qualitativ hochwertig. Das Personal war freundlich. Die Anlage ist sehr gepflegt und sauber Aber für den Preis könnte man einen beheitzen Pool außen so wie im Spa erwarten. Das Wasser in den Becken war kälter als das Meer Ende September hatte das Meer 26 Grad. Die Pools 21 Grad das ist einfach zum Baden nicht angenehm.

Everything was superb with the exception of the mosquitoes

Hidden Gem! A Very Special Place Hotel Overall It's been a great experience. Quite unexpected due to so many fun options for kids and family. Various pools to swim across and just by the beach front. Restaurants Food is great all around. I normally don't feel like this way about many 5* hotels I have visited over the years. But this one has definitely standout. Kids Club My twin girls enjoyed the kids club a lot as they had many different activities every day. It was well spread out to ensure they wouldn't get bored. Night Events Many different night events. Also for kids and adults. The entertainment staff are brilliant and incredibly talented. Well patience with everyone. Reception It was a good reception once we walked through the doors and at anytime we needed them. I can't fault any of the staff and just appreciate the dedication to the guests. Special Thanks to Hulda from Entertainment Team which has been amazing to my girs, Anna, Alicia from Kids Club, Virginie from pool bar, Tolve and reception team. We Will Be Back Next Year. (Ps. I have not ever re-visit other hotels before but coming back to this one seems a must). Thank You. You've definitely made our holiday very special.

Ett mycket bra och välskött hotell, precis på den underbara

The hotel is far from being a 5 star hotel. Bad accommodation, terrible bed, terrible cleaning. Staff are attentive but the structure of the hotel is very bad. On the rainy day, they didn't move the lunch area to an enclosed space. We didn't agree to have lunch. There is no room or beach service.

Perfect spot - we will be back! Family of 4 (girls, 11 & 13). Super easy self parking and a perfect spot to come home to after a day of exploring.

Alles war gut bei allem inklusive. Qualität der Fleich soll etwas verbessern . Sonst war sehr gut

Overall, we had a really nice time at Iberostar Selection Playa de Muro Village. We particularly liked the room setup. We had a suite and a family suite, and both were spacious, with large balconies and good facilities, e.g. Nespresso machines, microwaves, a well stocked mini bar, and similar. The beds were extremely comfortable, too! Food was very good - better than expected. We booked half board. Unfortunately we only had access to the buffet with this, but the quality of the food was generally very high, and the service was spot-on. There was a lot of good sea food on offer! Things we didn't love: We tried to contact the hotel well before our arrival to ensure that our rooms were next to each other (easier with a relatively young child...), but the email that we sent through the Expedia app went unanswered. We then used Iberostar's own online check-in to reserve two rooms, next to each other, but the hotel could not find a record of one of the bookings (although I had a confirmation email!). So we weren't as close together as we had planned. No huge drama, but as we went out of our way to sort this pre-arrival, it was annoying. The hotel manager was incredibly nice and tried to help, but there were no good options for us available. The spa / indoor pool is shared with the 4-star hotel next door, and it was quite overcrowded when we went, and a little chaotic. Also, the changing facilities were really poor - zero privacy and not very clean.

Wonderful stay at a great resort! B u t … Since we are an adult couple, we would have preferred that this was an adult only resort. Because it was a lot of noise and crying from kids and babies - at breakfast, dinner, by the pool and at the beach. It wasn’t quiet for a second - and that was what we really needed. But - we discovered a little late that at least for dinner, that there were a small adults only- section. Wish they could have told us at check in or at least in the restaurant when we said our room number and they saw that it was just the two of us. And for improvement: Maybe it could be an area by the pool as well - only for adults? Besides this, we really really love Playa de Muro Village. And lovely lady at the reception that did the check in ( Carina maybe?). And let us not forget LUKAS !!! The entertainer! He was a blast!!! Sooo nice and so funny!! And great that he joined many guests from different nations to make sangria all together! You must do everything you can to KEEP him at your hotel!!! And - it was very nice that one of the waitresses every day offered a drink by the pool. Super nice indeed.

It was super close to the beach. The resort was well staffed and never had to wait for a drink or food. Staff were friendly.

Un bel établissement

Høj renlighed, nyere indretning, pænt. Perfekt til familier. Fantastisk beliggenhed ved stranden - udsigten ved morgenmaden er svær at slå. God service - ikke mindst manager, Carolina, som personligt kørte os til en restaurant, da en taxi booking gik galt.

Well run hotel with very pleasant staff. Wish there were more a la carte options for dining throughout the day, unfortunately had to resort to dining across the road with the tacky tourist restaurants.

Not a 5 star hotel. It is decent and close to Beach. We did not eat breakfast but judging by the taste of coffee, the breakfast may not be amazing. Staff are friendly but checkin process in chaotic due to under staffing. Rooms are decent and it is a family and kids friendly place. Not the best place for people without kids.

Sehr schöne und gepflegte Anlage,modernes Hotel mit wunderschönem Strand. Jedoch ist dieses Hotel nichts für kinderlose Paare,denn der Lärm der vielen Kinder ist enorm!Tipp ans Hotel: schreibt endlich in der Beschreibung dass es sich um ein Kinderhotel handelt! Schade,wir werden dieses Hotel nicht mehr buchen.

Jag och min sambo åkte 6 dagar med vår 2 åriga son och är jättenöjda :) Väldigt trevlig personal som är serviceminded och alltid glada och hjälpsamma. Fina rum som är fräscha. Väldigt god mat i buffén med bra variation för både barn och vuxna. Lite hög ljudnivå men så blir det ju med barn. Hade varit mer störande om vi inte själva hade barn. Nu var det ok :) Roligt lekrum för barnen och förutom vårt egna poolområde fanns ett större poolområde perfekt för barn intill det 4 stjärniga iberostar som vi också kunde gå till. Stranden är jättefin och ligger precis i anslutning till hotellet. Enkelt att ta buss utanför till Alcúdia osv.

Would highly recommend playa de muro village. Access to the beach was from the hotel so felt safe for little ones, and the hotel facilities are fantastic. There is an indoor pool in case it is too chilly to use the outdoor pools. The kids evening entertainment was a hit, but we missed out on alone time as didn’t realise the kids club was only available for drop off from 4yo (we have a 5yo and 2yo). Quality of food was great, but lunch options were limited tbh. Would highly recommend a stay here, especially if you love to cycle as there are a lot of cyclists around alcudia! We stayed in April and it was a bit chilly, might be better in May.

Service war nicht Kundenorientiert. Besteck, Gläser und Geschirr immer dreckig. Whirlpool war nicht warm. Alle Duschen im Spa Bereich defekt. Zu teuer für die gebotene Leistung