Avetage property with breathtaking ocean views. NO HOT WATER TO TAKE SHOWERS You cannot also flush toilet paper. When I approached the staff several times over the hot water issue they deflected this question.

This was our second time in two years visiting and its awesome!

Big rooms with beautiful views of the water and friendly staff.

I cant even begin to explain what an amazing resort this is. We travel all over and love all inclusives, but this all inclusive had amazing, great quality food, so many options, and great staff. The beach area is perfection with clear turquoise water and plenty of cabanas without being charged. The buffet was amazing and has great staff! The dinner restaurant Swell and Si La are a must and had exquisite food. The resort is extremely pet friendly. Hermes a beautiful golden retriever is the general manager of the resort that loves pets. There are about 5 cats that live in the resort and they are beautiful and entertaining. The staff is friendly and welcoming. The rooms are great, spacious, clean, updated, and great shower and tub. The beach bar woth food was really good and it was amazing all you had to do is press a button and the staff would come to take your order. The resort is about 13 minutes from the airport. To be honest, as you're driving to the resort it looks questionable as it's a forest with dated buildings. However, as soon as you arrive at the resort everything becomes amazing. If we could rate this much higher than a 5 we would. Get the private transfer from the airport (you wont regret it) and the all inclusive with a suite with partial seaview is more than worth it. Keep on mind we are past our party stage and we came here to relax. Hope this helps! I love it here!

Alles top

Great experience with my family views of sea was amazing! Staff and hospitality were spectacular thank you for making wonderful experience

Meine Suite war beeindruckend! Direkt am Wasser große Terrasse und das Meer war wunderschön zuhören und zusehen es fühlte sich so an als wäre ich direkt auf dem Meer. Frühstück war ok, wobei es keine Session war, war es mir dann zum Teil doch zu voll am Büffet und leider auch nicht mehr viel übrig wenn man nicht direkt als erster da ist. Das Personal dort war freundlich jedoch ich fühlte mich nicht beachtet da es dort wohl viele Stammgäste gab die komplette Aufmerksamkeit erhalten haben. Nichts desto trotz es war ein wunderschöner Urlaub! Ich war viel am Pool und das Restaurant da war super, sehr aufmerksam, freundlich und Mega lecker! Danke an das Team dort ! Ich empfehle gerne dieses Hotel !

Yes

beautiful

This was sold to us as all inclusive. When we arrived at the resort we were informed that almost everything that we were expecting to be inclusive was in fact not and that we were not even welcome to use or buy from any of the restaurants on site except the one buffet with limited hours. One of the rooms never rec'd a complimentary wine bottle, nor were mini fridges refilled. We had to carry all of the luggage to and from the rooms. Our water was never once even slightly warm in either room so there were frigidly cold showers. Anytime we used the shower or bathtub the marble floors became drenched because both leaked very badly-we had to use all our towels on the mess and never rec'd more. It was a dangerous situation because the floors were very slick. There was only laundry service and to watch clothes for a family of 5 would have cost hundreds. We had to spend hundreds more there because of things we were promised in the booking were to be included and were not. We had to go offsite to find food and the area outside the resort was very poor and rundown. We did not feel safe there at all. We were so miserable at this resort. The hotel said you do not get inclusive stuff unless your stay is 5 days or more. Our stay was 2 nights because we were island hopping a lot. Even the people that did get the "inclusive" status only got 2 vouchers a piece for 5 days of needing meals. This is complete false advertising in order to charge a false premium. It is a con.

Me, my wife, and our five months old son had a wonderful stay at Knossos. We stayed in a suite with sea view, which was beautiful and spacious, and included a beach cabana, which is convenient when travelling with an infant to avoid sun exposure while playing at the beach. The hotel area is beautiful and quiet, and the breakfast and dinner were excellent with a variety of local dishes in addition to more generic choices. And finally, all of the staff (receptionists, waitresses, cleaners…) were so kind, attentive, and accommodating, and they made us feel welcome and safe. Thank you!

Super Aussicht forderste Front am Meer

Nous avons passe un tres bon sejour en famille. Le room service est actif, et l endroit magnifique. Le personnel est tres présent, d'une grande gentillesse et à l'écoute. Nous remercions tout particulièrement Anastasia, pour le petit dejeuner. Elle a été bienveillante et attentionnée aupres de notre fils. Si je dois revenir sur Heraklion, je reviendrai dans cet établissement.

The breakfast buffet was outstanding, the staff at all locations in the hotel were very friendly and welcoming

Es hat alles gepasst, sauberes Hotel , hervorragende Küche und herrliche personal ! Service und der Chef Koch Waren sehr freundlich professionell zuvorkommend und machen uns den Urlaub angenehmer

Unique la vue depuis la suite vue sur mer la plage Le personnel du restaurant si la et du restaurant principal aimable Par contre personnel du swell et beach bar assez désagréable et hautain Ménage qui laisse à désirer Mobilier devrait être rénové … serviette de plage très usée

Clean room, excellent staff, great spa

War sehr unpraktisch hatte nicht in der nähe

Literally the best hotel experience ever!!

Very friendly staff And nice people