Apesar da vista muito longe do centro em um local que não tem opção de uber, somente taxi e muito caro. Banheiro estava mal conservado, quarto não esquentava o suficiente, café da manhã fraquíssimo e comida ruim do restaurante

The property was wonderful. Everything was great. The receptionist were fantastic.

funcionarios muito gentil.restaurante e muito bom.

Hotel impeccable, très bon standing

Beautiful hotel with a great view .

Rooms were too hot and there was no

Parabéns aos funcionarios e administração , ótimos em limpeza , atenção e organização . Só faltou a Bíblia (a Palavra de Deus , o manual do fabricante ) nos quartos . Internet muito bom o SINAL . Acústica dos quartos é fraca , escuta o vizinho dos lados falarem palavrões , constrangedor . a TV ligada também escuta dos lados mesmo na hora de dormir . Não deveriam permitir fumantes nem do lado de fora do refeitório , pois o mal cheiro do cigarro penetra no ambiente .

Eu não vi nenhuma piscina no hotel ou banheira de hidromassagem, e se tinha, não vi. Hotel com bom café da manhã, estacionamento bom, vista espetacular de um lago, cama confortável, quarto espaçoso.. recomendo.

We hated this hotel and it almost ruined our trip to El Calafate. The hotel is located about a 20 minutes drive outside of town and we felt very isolated. The rooms were not cleaned. They would make the beds and take out the garbage but left towels on chairs and dirty cups. The toilet and shower were clearly not cleaned. The breakfast was disgusting - 12 kinds of carbs, all sweet, and almost no protein. We came down one morning at 8 and every table was filled with dirty dishes and all unoccupied. The toaster was backed up with stuck bread and no one was around to help or clear a table. In general, the staff was incredibly rude and unhelpful - it was so hard just to get the number of a taxi that could get us into town. Every single time we left the room our key stopped working. They never once apologized and told me it was my fault, that I must have had it next to my cell phone, but the key wouldn’t work even if I left the room without my phone just to grab some water. There is a nespresso machine in the room but they will charge you for pods. Everything here was a negative for us. I considered switching but I had prepaid and couldn’t pay for another. We stayed in 5 hotels during our travels across Argentina and all were wonderful except this one. Do not stay here.

Very nice concierge Tania and the her conifer boss . All the girl worker were very nice helped me a lot nice people

Hotel com uma vista linda para o Lago Argentino. Fica mais um pouco afastado da cidade, o que privilegia os hóspedes com a vista do lago e do céu. Tem transfer gratuito para o centrinho da cidade, com vários horários. O melhor: nos passeios em direção aos glaciares fomos os últimos a entrar e os primeiros a sair da van do translado. O restaurante do hotel tem comida boa e o café da manhã também tem opções saudáveis e de qualidade. Quarto com boas toalhas e roupas de cama de qualidade; limpo e cama confortável. Descobri no último dia um serviço de massagem maravilhoso (massagista Ana). O hotel é puro sossego. Voltaria certamente.

The room needs an update. But excellent service. The food at the restaurant was very good.

Limpieza

Average hotel, it’s quite old, the ground floor rooms have a weird smell and the drains also smell. The staff are very friendly and helpful.

Todo excelente. El hotel en hermoso, la habitaciòn super còmoda. Las vistas son increìbles. El desayuno muy bueno. Lo recomiendo.

A remote location that is not too far from town with an excellent view. Clean room and friendly staff. great breakfast. They let us check out late and keep our bags in one room until we departed which was so kind and accommodating! I would stay here again!

Its location outside the city, overlooking Lago Argentina is a plus. Plenty of space to park the car. The gravel road to access needs improvement. The front desk and restaurant staff good.

This property and its guests or suffering mismanagement! They do really not care about customer! They just want to make money. I would never again stay there nor would let friends and family do that! AWFUL!!!

Excellent attention. Restaurant and premises are exceptional. We had a lake side room which was large, quiet, private. A bit remote but still close to town.

A wonderful hotel, and I would especially like to highlight its staff. The only thing that was not perfect is that it is not located near the city centre, and since it is far away if you do not have a car, it is difficult to access. Its restaurant is very good, perhaps with a rather short menu. The best thing about the hotel: its customer service.