Hotel muito bem localizado e quarto bem confortável. Um ponto que achei negativo e que vale a pena citar é na questão de segurança. Qualquer pessoa pode entrar no hotel sem se identificar e usar os elevadores. O elevador não exige a chave do quarto, como em outros hotéis. Apesar de a cidade parecer ser bem segura, considero esse um ponto a se considerar.

Very comfortable, lovely stay with a lot to do nearby. Basically in the center of Madrid so lots to see and do!

Perfect location. Close to everything (metro, food, shopping...etc). Very quiet and friendly staff. The two things that I was not satisfied is: 1. The air in the rooms is centrally-controlled condition. During the time of my stay, it wasn't working, so my room was HOT HOT. I was sweating through the night. And if I open the windows for fresh air, it gets too noisy. 2. Lack of variety choices for breakfast, wish there were more options.

Great location, staff were always awesome and helpful. Clean rooms in a great location.

The front desk clerk was outstanding

Bon hôtel très bien placé. Petit déjeuner satisfait : du salé, du sucré. L’ensemble est plutôt bon. La chambre était grande et bien aménagée.

Excelente lugar, cerca de todo. 10/10

Espectacular!!! La ubicación es perfecta y el ambiente se siente desde que llegas por su cercanía à La Gran Via. El personal fue fabuloso, siempre atentos y con una sonrisa. ¡100% recomendado!

La habitación era amplia y cómoda, sin embargo tuvieron un problema con las tubería de agua y hubo filtraciones en nuestro cuarto, lo cual se entiende como accidente y dejó fuera el elevador el cual tardaron mucho en reparar y usábamos uno de carga muy feo.

Room is good and clean. Arranged 3 beds for us. Great location. Near the middle of the tourist hotspot Gran Via and Sol. Staff are nice too. If the toilet door can have lock, it would be better.

Las instalaciones empiezan a estar avejentadas

El hotel necesita una rehabilitación. Se ve ya un poco antiguo, sobre todo el baño. Por lo demás, bien en general.La situación es fantástica. Cerca de todo.

The staff was excellent. The guy on the front Desk was super helpfull and gentleman.

Hotel muito bom, próximo a gran via, quarto excelente, café da manhã aceitável, funcionários atenciosos, porém o terraço estava em obras, sendo assim não foi uma experiência completa, mas recomendo muito este hotel.

There was no AC. Reported this to both the staff and Expedia and nothing was done. Was told that although the AC is only turned on during the summer months, technically the hotel did have AC so I was forced to cancel without a refund. Checked out less than 2 hours after checking in and wasn’t offered any reimbursement. Would never recommend this hotel

Comodidades e equipe muito boas!

I enjoyed the room and breakfast until noon as usual. I knew the hotel from before and I even had a birthday party on the rooftop bar a couple of years ago.

Excellent everything from being 1 block away from gran vía; chueca is Awesome !

Excellent staff excellent hôtel Close to everything in madrid Gran Via

During our two-night stay, the first floor of the hotel was under construction. The hotel staff never informed us of this situation. Because of the noise, we had difficulty sleeping.