Very comfortable and clean but not enough tea bags

Excellent location within walking distance of plenty of shops, cafes and the waterfront. Check in was very easy. The rooms were well furnished and equipped we had a connecting studio and 1 bedroom apartment, which was perfect with our 2 young kids. All staff were very friendly. We loved the housekeeping service. And we were able to store our bags on check out until we needed to go to the airport. Would stay again.

Room was lovely, staff smiled and enthusiastic, easy to find. The only thing I like, that was not included, is proper milk for a cuppa tea.

Receptionist was very helpful and very friendly room was clean and spacious bed very comfortable location so beautiful I will definitely stay here again family of four 2 bedroom had everything needed very happy with our stay..

Room was very comfortable for our overnight stay. Was not aware check in was before 4pm due to public holiday as email stated 7pm. access to lock box for key was difficult and unable to obtain parking due to no-one at the desk. 2 phone calls later I was able to get our key.

Central location to shops, restaurants and waterfront. Easy walk to North Williamstown train station. Apartment was clean and modern and good communication from staff. Highly recommend and would stay here again.

It was all perfect

Very friendly staff. Room was very quiet and tidy

lovely apartment , great location , would highly recommend

Property was not clean. Had a knock on the door from neighbour asking me to stay quiet when I was on my own. When I told staff about the cleanliness and showed photos was said “oh sorry about that”. Not worth the money.

Clean room, sufficient amenities but cigarette smoke smell does get into the room if there are people smoking outside in the balcony. Receptionist, Giovanna, is helpful, courteous and professional.

Great location, very comfortable, excellent staff.

Clean spacious rooms, great views from top balcony. Friendly staff, convenient paid parking.

Very good view of Port Phillip bay

Staff were super helpful regarding my after gours arrival. Great communication. Parking is easy and the room was huge! Very enjoyable stay.

I’ve never stayed in a hotel that doesn’t have housekeeping, Covid years as an exception. I stayed from Sun-Fri and the bed wasn’t made once and room was barely cleaned, if at all. I even requested house keeping, was told they would come & what they did was barely noticeable. I even tipped house keeping very well & they took money without really doing anything. Everything else was fine.

Great location, handy to everything. Staff very helpfull

This property is a little dated but the rooms are comfortable, the location is great and the staff are excellent.

Friendly, capable and knowledgeable staff.

Location was excellent. The room and facilities was everything that you’d need. The weekend was very wet and cold and there was a water leak, wet carpet in the bedroom, which made the room damp and smelly