Hotel Santa Cruz

Terokai Hotel Santa Cruz
7.2
Baik
Daripada 472 ulasan
Kebersihan

7.8

Keselesaan Bilik

7.0

Lokasi

8.2

Perkhidmatan dan Kemudahan

7.6

Ulasan Pelancong Hotel Santa Cruz

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Ulasan teratas
Rick
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
4.0
/10
Diulas 64 minggu yang lalu

Expedia Group verified review

The sheets don’t fit the beds, towels old. Breakfast was not included.
Verified traveler
icon-
4.0
/10
Diulas 75 minggu yang lalu

Hotels.com verified review

Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Johanah
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 87 minggu yang lalu

Expedia Group verified review

Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Daniel
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 134 minggu yang lalu

Hotels.com verified review

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
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Sergio Gerardo
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 136 minggu yang lalu

Hotels.com verified review

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
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Jaime
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 149 minggu yang lalu

Expedia Group verified review

Vert good service
Malinda
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 160 minggu yang lalu

Expedia Group verified review

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Richard
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 166 minggu yang lalu

Expedia Group verified review

The neighborhood is great
Arturo
10.0
/10
Diulas 182 minggu yang lalu

Expedia Group verified review

Great location
Verified traveler
icon-
2.0
/10
Diulas 183 minggu yang lalu

Hotels.com verified review

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
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Leonardo
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 189 minggu yang lalu

Expedia Group verified review

Lo que me gusto fue su ubicación ya que esta cerca de restaurantes y comercios, No me gusto sus camas, al acostarme me undí en el colchón, muy viejito al parecer, y a una amiga en su baño tenia sangre en la tasa, la tuvieron que cambiar de habitación. El servicio del bar muy bueno, el barman muy atento preparo deliciosos tragos
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doug
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 189 minggu yang lalu

Expedia Group verified review

Good hotel
Paulo Roberto
icon-
8.0
/10
Diulas 196 minggu yang lalu

Hotels.com verified review

O hotel tem boa localização, bem próximo ao calçadão de Miraflores, onde pode-se fazer uma gostosa caminhada com o visual do Pacífico. Há uma boa área comercial próxima ao hotel e acesso a linhas de ônibus urbanos.
Madelyn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 208 minggu yang lalu

Expedia Group verified review

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
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Lucas
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 208 minggu yang lalu

Hotels.com verified review

Mejorar Limpieza en la habitación Ruidos se filtran las habitaciones de los demas huéspedes a toda hora. Maltrato del personal a los clientes. Ver cuaderno de reclamos.
Marie
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 209 minggu yang lalu

Hotels.com verified review

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Marc
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 210 minggu yang lalu

Expedia Group verified review

Chambre pas insonorisée. On entend tout.
Michael
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 213 minggu yang lalu

Expedia Group verified review

The staff are outstanding - always there to help! A five star staff!
Andy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 215 minggu yang lalu

Expedia Group verified review

Staff was awesome!
Michael
8.0
/10
Diulas 215 minggu yang lalu

Expedia Group verified review

Staff is excellent! Very helpful and friendly.
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