Penilaian & Ulasan Keseluruhan SpringHill Suites by Marriott Virginia Beach Oceanfront

Perfect location. Pools were not well kept, had sand in them daily. Very friendly staff. Had to have our whole AC unit changed in our room because it wasn’t working

Room was advertised with a balcony including chairs, loungers and tables and we didn’t have that. Housekeeping missed our room so we had to ask twice for new towels, toilet paper and to have trash taken out. Indoor pool smelled so bad. Filthy floor. Indoor pool was supposed to be heated and it was cold. Pool water was so foggy, couldn’t see your legs.

Great beach front property right on the boardwalk. Nice amenities like the indoor & outdoor pools and free breakfast! Lobby smells great and overall attention to cleanliness!

It was a standard stay

Lovely suite conveniently located at the ocean front. Clean, good food, good customer service

We had a great stay, great room, loved that there was a bar & grill in the hotel & it had great food, loved the breakfast bar as well!

The suites were spacious with beautiful views from the balcony and located right on the boardwalk. The breakfast is good, too, with many hot and cold choices. The Dunes restaurant in the lobby has excellent food as well.

Everything was great, we will be staying here again!

We loved the property, breakfast, bed, setup of the room, balcony view, and the outdoor hot tub! We saw so many dolphins from our balcony! Very comfortable. Lots of options for breakfast so we didn’t have to spend much on food the rest of the day. Would definitely stay here again!

The room was really clean but the bathroom needs to be maintained. Some parts need to be fixed ..

Breakfast buffet was awesome

Overall Great Experience with a Few Minor Issues I recently stayed at this hotel and, overall, it was a fantastic experience. The facilities were clean, well-maintained, and had a great atmosphere. Most of the staff were friendly and welcoming, and the highlight for us was the gentlemen at the bar, who went above and beyond with amazing customer service. The gentleman who checked me out was also extremely friendly, kind, and genuinely concerned about our stay—he truly made a difference. However, I did have a couple of small issues during my visit that I feel are worth mentioning. First, when checking in, it seemed like the staff were still getting familiar with the system, which was a bit confusing. The elderly woman who checked me in asked to see my ID, and when I presented my US passport, she insisted that I show my driver's license instead. While I understand the need for proper identification, I personally feel that a passport should be a valid form of ID in these situations, especially for international travelers.

The property was a good location and very clean. The staff was very friendly.

Hotel could use a refresh, but overall is clean and is conveniently located to lots of attractions and restaurants at the beach.

We have stayed at this hotel for the last 5 years and they are continuously improving the facility. Our only complaint is that the outdoor pool is freezing cold even in June and the hot tub is often broken.

Great.

Very clean, all 3 elevators where working, extra towels were provided when requested

The rooms were

The room was amazing and spacious. The beds were so comfortable and the view was beautiful. Saw earwigs in the room throughout the night. That was the only complaint. Very good experience overall

Large comfy oceanfront suites, free breakfast buffet (a good one with many choices)