Penilaian & Ulasan Keseluruhan Galini Sea View

Property exterior looks good but it’s not very well clean and maintained. Our room had mould on walls. Bathroom smells of dirty stagnant water. Mould around shower door and sink. Our leak we flooded the bathroom and had to stay in room for two nights before we got a different room. My daughter has allergies which prone to skin conditions exposure to dust and inhale of mould. I have all the pictures of how disgusting the room is and even when we were change room was a bit better but still dirty. House keepers did understand when we explain about the bathroom and dust everywhere. They came and use bleach to mask the scent of the stagnant water. The positive was choice of food was different ever from the main restaurant.

Our first day is quite bad as they gave us a room that is not as im expecting from the photo advetisement... after i complained they moved as to a nicer rooom which makes me happy and comfortable. Its an all inclusive hotel ...food are always same everyday so i have to skip the dining most of the times and eat outside... anyways i still enjoyed my holiday ... great place to relax

The hotel seems a bit worn. If you want a quiet and relaxing holiday and perhaps are not very young, you should not choose this hotel. The music by the pool is very loud, and let's just say the music selection is very youthful. If you have a room facing the pool, the music can be heard clearly from 10 AM to 10-11 PM every day. We tried to address this, but we were not taken seriously. We have stayed at the hotel several times, but this was the last time. We are around 60 and generally quite up-to-date, but this was far beyond acceptable. Many agreed.

The hotel should not be 5 star, we would give it 3. Private pool very small also not secured so anybody can come in via terrace. I did not like bathroom not nice colours and it does not look like bathroom in 5 star hotel at all. Room itsepf was nice ,same sitting area in patio. Food ok but same all the time and nothing amazing but I was ok as I could always find things to eat. I did not like they did not have tea/ coffee at lunch and dinner time on the restaurant ( you had to go to reception or pool bar).location ok, good communication to chania by bus. Beach ok.

Servizi dell’hotel ottimi. Personale gentile e cordiale. Camera grande e pulizia nella media. Lato negativo: il cibo era lo stesso ogni giorno, cosa veramente negativa se bisogna passare una settimana

The big plus is friendly staff, good kitchen, value for money when on all inclusive. Otherwise, there are some things which need attention. That said, I would like to thank Louis the general manager for taking time to listen to what I had to say. By the way, the hotel group have another property that is the Galini Palace.

Non abbiamo mangiato bene!

Vi hade i ärlighetens namn inte förväntat oss ett 5-stjärnigt hotell och det lever det inte upp till heller. Hotellet är lite slitet men servicen och engagemang att hjälpa till var det inget att klaga på. Vill man hänga vid poolen så är det trångt så vi valde att betala en slant för solstolar och parasoll vid hotellets strandläge och där finns dryck och snacks i baren vid stranden. Dryck och snacks ingår om man bokat all inclusive. Helt ok hotell för oss.

We had a fantastic stay in the hotel. Hotel is located 5 min of walk from the beautiful beach. Amazing service and friendly staff. An excellent choice of food served. Would decently recommended.

Хороший отель и расположения. Удобный подход к морю и пляж отличный. Выбор еды впечатлил, пирожное очень вкусное. Ребята с анимацией тоже молодцы!!!

we were firstly offered a room in the depths of the hotel which was almost inaccesable with approx 20 steps we were then given a room which had no wardrobes no cupboards and no draw space and had to live out of our suitecase for the week the internal phone did not work at all there were no pluses at about this hotel and should never be rated as five star which we expected and think that you should send a rep for first hand experience

Henkilökunta oli erittäin huomioonottava ja palvelualtis. Allasalueet oli viihtyisät ja aurinkotuolit mukavat. Ruoka oli lähes samaa joka päivä, mikä vähän kylästytti loppuajasta. Hotellin limut eivät olleet aitoa cokista, fantaa ym, mikä oli pieni pettymys. Hyvä kokemus kokonaisuutena.

Gallini hotel was a nice stay. The staff were really good - reception, dining room, and room service. They provided a really professional, and friendly atmosphere. Special thanks to Sofia - customer relations Manageress. She helped us with tours, transfers, and good advice on excursions which we wholeheartedly appreciate. Gallini provided us with an extremely relaxed vacation. Thank you

Property definitely not 5 star ! Many things not as expected after previous 5 star experiences! Pool was very small , made to seem mich bigger on advertising, surrounded by balconese beds which was intimidating! rooms alrhough clean were under equipped- no drawers ? Open wardrobe , no mirror above vanity table, although vanity stool was there ? Pool towel exchange in a basket in front of reception - very unsuitable and untidy! Bathroom areas around reception not checked and cleaned during the day - was needed. Entertainment was very poor - disappointed no Greek music, dancing. Good points- breakfast buffet was plentiful and varied, cleaners worked hard , staff were generally very pleasant, although on checking out nobody thanked us for staying and basically ignored us , just chatting amongst themselves - topped off quite an underwhelming stay.

Il bagno non è stato pulito x una settimana,solo cambio asciugamani. In stanza veniva solo ordinato il letto ,senza cambio lenzuola. Non esistevano ristoranti,all'infuori della sala self-service. La struttura è vetustà e scomoda perché dista dal mare 150m...in verticale! Per raggiungere la spiaggia( di terra rossa!) c 'e un servizio navetta ,non sempre disponibile,altrimenti bisogna scendere a piedi una strada ripidissima e con molte curve. Peraltro la mia compagna di viaggio per un malfunzionamento dello scarico nel suo bagno è stata dislocata in una stanza della medesima struttura,ma on the beach.....peccato che alla Reception non c'era mai nessun referente!!!! Ma come vengono attribuite le stelle????

Der Wechsel vom vorherigen 5* Hotel zu Galini, unter Beachtung der Erwartungshaltung dieser Kategorie im europäischen Standard glich einem Kulturschock. Vorheriges mit eigenem Bäcker und Patisserie-Meister. Zwei Brotscheiben genussvoll und sättigend, die Präsentation und Qualität der Lebensmittel nicht vergleichbar. Auswahl und Menge reichlich, allerdings günstig eingekauft und Qualität…nun ja stark verbesserungswürdig.Die Einstufung der Sterne empfinden wir wie folgt: Weil das Hotel an einem Berghang/Hügel gebaut ist und damit nahe am Himmel sind wohl einige Sterne auf das Hotel gefallen ;-)) Hätten wir uns detaillierter mit den Kommentaren vorher beschäftigt und uns nicht vom All inclusive Angebot blenden lassen, würden wird dieses Hotel für diese Kategorie nicht buchen. Die besten Jahre hat es hinter sich. Auf den Fotos wirkt es ganz anders als im DETAIL und in der Realität. Das -teilweise-unqualifizierte Personal (viele Aushilfen) bemühten sich tagtäglich etwas auszugleichen was nicht möglich ist. Als Camper sind unsere Standards niedrig, allerdings ist die Erwartungshaltung an einem Hotel welches in der 5*Liga mitspielen will hoch. Andere schaffen es auch. Beispiel VORGÄNGER: Jeder Tisch wurde mit einer frischen Tischdecke gedeckt und das Besteck sauber mit einer Stoffserviette umwickelt.Die Krümmel sauber entfernt und erneut gedeckt. Der Boden war zu keiner Zeit dreckig. Das Personal bestimmend, entspannt, erfahren und altersgemischt.Galini: kein Kommentar

The property was nice as expected. All inclusive really wprth the price. Got an upgrade of the room for free. The roim with the private sharing pool was very nice and furnished. The hotel was massive and the amenties very nice. Food was great with different options available.

Hotellet var mycket slitet och behöver renoveras. All inclusive alternativtet var bantat och inte alls vad man förväntar sig. Sen försöker hotellet jämt klämma ut pengar från gästerna genom att ta betalt för löjliga sker så som användning av kassaskåpet i rummet.

Hienolla paikalla,lyhyt matka meren rantaan.

Over all experience, it’s okay, the hotel is in need of refurbishment especially exteriors areas just some of the examples again, this might be a one off, but this is my personal experience no air condition on and off for 48 hours in temperatures, reaching 46c outside No water running at times during my 5 day stay also there is charge for all and then refunded at the end of the stay example need towels €10 euro each need a extra key €10 euros never been charged in a 5 star hotel before ? This hotel is more like a 3 star to 4 star at best But staff was very helpful and polite. I think it’s just the rules for the hotel that have been put in place that had to follow, but they could not be so more to help you considering the circumstances.