The lobby was large and comfortable. The room size was just right, and the bed was very cozy. The blackout shades made it easy to sleep in! It was located nearby our desired stops which made it very convenient.

Excellent staff | Great location | Decent room

Excellent staff and overall experience.

Clean with great water pressure, plenty of hot water and excellent bedding. But most of all friendly and helpful staff.

Esqueci itens pessoais, de valor, no cofre do hotel e já tentei por vários meios e várias vezes contato com o hotel para resolver a situacao e eles não me retornam.

Great location!

Headboards had sticky stuff and hair stuck to them. Tub drain slow. Asked front desk to take care of the nasty headboards and they never showed up. Staff seemed nice. For $500 a night I would have liked a couple waters in the room and a cleaner room.

Spent a night for our 14th anniversary. The staff was very thoughtful and kind. We appreciate the staff and room!

Xxx

They did not offer a complimentary breakfast, so we did not opt to have their breakfast. I did need to call room service to ask for bedding for the pull-out couch. It took about an hour to receive the bedding & I did have to call a second time to remind them that we had requested it.

Great Hotel

The suite was super cool. Staff was so nice and helpful. Really personal too.

Great location

The staff wasn’

I was glad but surprised that my package included parking. We never left, but upon check out, the gate wouldn’t go up, and the machine told us to pay. I went to tell the front desk, and the worker came out and made the gate go up for us!

Amazing

The balcony was a nice touch.

Great hotel and staff. Perfect location for every day needs. This will always be my spot in Chicago

Once you figure out the parking its actually convenient. The front desk and housekeeping staff are wonderful. The room was basic but functional, comfortable and clean. The balconies are unfurnished and noisy.

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