Penilaian & Ulasan Keseluruhan COLONNA RESORT, a Colonna Luxury Beach Hotel, Porto Cervo

This hotel is outdated and stuck in the 90s, with no signs of a proper renovation. The location is inconvenient, requiring a 10-minute drive to Porto Cervo, with traffic and parking only adding to the frustration. We chose this hotel for its supposed child-friendly environment, but it was a complete scam. Upon check-in, we were forced to pay for an "upgrade" because of our toddler, even though we had clearly informed them that our children would be joining us. They blamed Expedia for the mix-up, but it felt like a blatant cash grab. After a long and heated negotiation they offer to book us a second room, and finally after some heated convo they offered a bigger room with a parking lot view at an extra cost, but still refused to provide a crib. This ordeal took over 1.5 hours, with two exhausted kids in tow. Our room had a non-draining shower for three days, despite multiple requests to fix it. We were forced to bathe our children in filthy, standing water—a completely unsanitary and disgusting situation. The staff refused our request to change rooms, leaving us stuck in miserable conditions. The final insult came on our departure day when we asked to take a few croissants to go before our early flight. The staff made us wait while they checked with multiple managers, only to refuse our request. This hotel is not luxurious. The staff is unhelpful, the amenities are subpar, and the overall experience was dreadful. Do yourself a favor and book elsewhere.

**Horrible Experience - NOT Even 3 Stars!** I’ve stayed in many hotels, but this one takes the cake for being the absolute worst. It’s barely 3 stars by any standard. On top of all this, the property is completely exhausted. The entire place feels like it’s been stuck in the 90s, and not in a charming, nostalgic way—more like it hasn’t seen a proper renovation since then. The furniture is worn out, and there’s a general sense of neglect. Everything looks and feels dirty, adding to the overall miserable experience. The hotel is also quite a drive from Porto Cervo, making it even more inconvenient. Save yourself the trouble, and book the Marriott option in the village instead. It has a better beach, a better location, and much better food. We only booked this hotel because it was advertised as being child-friendly—a complete scam. The so-called "kids club" was a total joke. It’s more like a sad room with a few toys tossed in. There were no real activities, minimal staff supervision—nothing that could remotely be called a "kids club" by any decent standard. We left the kids for a bathroom run and came back to them staring at the TV despite our no screen rule. From the moment we arrived, the nightmare began. At check-in, we were *forced* to pay for an "upgrade" because of our 2-year-old son. They claimed the room we originally booked wasn't big enough for all of us, despite the fact that we had clearly informed them in writing and verbally that our children would be joining

The hotel is amazing; multiple swimming pools, great private beach, friendly staff, good and quick service, food is delicious. The negatives: espresso machine at the room cost €2.5 euros per day, no water for free (only available upon check-in. The curtains can only help 80% of sunshine, next-door occupants may be heard “soft walls and it wakes you up”. Anyways, i will come again here due to the mentioned points and the near locations to touristic points and porto cervo. 4 to 5 nights is enough for North East Sardinia.

Exceptional and 8min by car from the center !

Its a 5 star hotel how can the housekeeping only work at a certain time and when they come to clean they don’t actually clean at night they just do the bed and leave but they dont clean the room and remove the towels they’re very restricted to timings and there was a huge spider in the bathroom not a normal huge spider it was one of those huge and dangerous spiders and about the rooms the noise the noise is unbearable we could hear everything above us there was no noise cancelling flooring

Great hotel and staff

Overall a great resort. Staff was top notch. Food terrific. Pools outstanding. Location excellent. Gym/fitness was outdated and treadmills were terrible. With a better gym it would have earned 5 stars.

Great

Excellent service, great location and very good food

The resort was stunning. The staff were incredible.

Great place

Incredible stay - can’t complain about anything. Half board food is incredible…

Chuveiro e banheira vazando, e quando fomos reclamar com a recepção, apenas mandaram fazer limpeza do quarto, gostaríamos de ter trocado de quarto… e não fizeram a mudança, não conseguimos usar nenhum dia a banheira. O café da manhã é excelente, e a praia do hotel maravilhosa.

Tudo ótimo, piscina , vista do mar … única item que achei ruim foi eu não conseguir reservar restaurante para jantar em 2 dias de hospedagem . Me colocaram na lista de espera ???

Great resort, very kind staff. Beautiful view and the private beach is very valuable compared to fully crowded public beaches.

Beautiful resort, Beautiful pools, the beach is not as big as shown in the images, its very very small, but the good thing is you are surrounded by heavenly beaches all around you outside the resort also. The breakfast buffett is nice, the dinner at the resort restaurant is not recommended, very bland foods and not very appetizing. Better to go off resort where you will have lots of amazing options beautiful resort

Make sure you bring trousers as they only have one restaurant and you won’t be able to eat there… Pros: Massive pools which aren’t over crowded Nice coast line and views Good coffee Nice breakfast Suggestions for improvement: Air con didn’t work on an entire floor Create some sheltered areas outside that you don’t charge for More food options - room service menu is limited and if you don’t want a 5 course meal there are no other options other than pizza and 3 sandwiches

Perfecto todo

Cleanliness of the room is not great. Don’t bother with house cleaning but they don’t clean anything. I experimented with hair in the middle of the floor and it stayed there for three days in a row. The property is beautiful but it’s definitely not good value for your money.

Sehr schöner Garten gutes Essen und freundliches Personal. Zimmer und Badezimmer klein und hellhörig. Super Aussicht