So we checked in and were told as loyal IHG members despite booking with Expedia we would get late checkout commentary from the hotel When it came to checkout I was told I need to pay and this was incorrect info provided I was unhappy with this. Service overall poor.

The food, pool, gym and other hotel amenities were superb. The staff were also very pleasant and helpful.

Guess gym, sehr freundliches Personal

The staff were amazing throughout the hotel

Lovey hotel, clean and comfortable room Staff were very nice Location is good Plenty of food choices Only downside for our trip here was waiting for lifts… As able bodied fairly young people, we didn’t really mind walking up and down 7 flights of stairs to and from our room, but for two mornings of our stay the stairs were cordoned off for vacuuming / carpet shampooing… at the busiest time of day???? Bizarre behaviour?! So we HAD to wait for a lift and the waiting times were simply ridiculous, made worse by some of the lifts being out of service…

Great food and lovely staff

Zimmer renovieren, Kakerlaken im zimmer

Very clean and spacious.

Personnel sympathique Nourriture variée Propreté impeccable Point faible : espace extérieur un peu petit pour le nombre de vacanciers

The room was basic but clean, view was of the dual carriageway. Food was good and varied. The pool area was very busy, difficult to get sunbeds and after 3pm was just dirty with left plates and cups lying around. There was no space anywhere, nowhere for kids to play football, no grassy area, and the music was non stop. Not a very relaxing holiday but the kids had fun in the pool.

Staff were nice , helpful and friendly.

We had a great stay very comfortable beds. Staff are lovely. Nice clean hotel. Food was great lots to choose from. Overall we had a amazing time. Would highly recommend

Great stay. Staff friendly and very hardworking. Good food and hotel is kept very clean. Room a little tired but hotel is in process of refurbishing so hopefully this will be resolved soon.

Speisenauswahl war vielseitig und gut. Mitarbeiter sehr freundlich. Zimmer sauber. Lage des Hotels gut.

Lovely place and great atmosphere 👌 and family freindly . Staff go all the way to assist you and amazing .

Just got back from a great week's family holiday. Ticked every box for us, price,location,food etc. Big shout out to the service, absolutely brilliant from the animation team to the waiting staff. Puts some 5 star hotels we've stayed at to shame

Amazing.. good was great and plenty of choice !

The hotel was very central unfortunately the area is hilly. The room requires some new furniture and fridge as old, also a proper chair to sit and some pegs on wall to hang clothes to air at end of day. Towels were hard and at times frayed, maybe fan in bathroom

Globalmente muy bien. Buena comida, fantástica localización y ambientación. Ahora bien, las habitaciones un poco mejorables: subía olor del sumidero en el baño, haciendo que la habitación entera tuviese mal olor; también me quedé con el picaporte de la puerta del baño en la mano un par de veces. El resto, todo bien, aunque teniendo en cuenta el precio (+300€/noche) esas cosas no tendrían que ocurrir.

Chambre coté route mal sonorisé ameublement vétuste. Personnel agréable souriant bon emplacement