Pessima esperienza. Stanza assegnata non in linea con le aspettative, non degna di un 5 stelle. Servizi modesti ed anche questi decisamente sotto gli standard della categoria. Personale per nulla propositivo e non in grado di soddisfare le esigenze del cliente: freddo, distaccato, anche nelle comunicazioni prima del soggiorno sono stati poco chiari e non trasparenti. Veramente una grande delusione, sconsiglio di soggiornare in questo hotel!

Amazing food and great beach

Rating: 2/5 – Beautiful Beach, Disappointing Experience Overall This was, unfortunately, one of the more disappointing stays we’ve had. To start with the positive, the beach itself is absolutely beautiful and is easily the highlight of the property. The entertainment team was also a bright spot-they were engaging and did a great job, especially for families. However, beyond that, the experience fell well below expectations. Service overall felt unfriendly and not guest-oriented. While there were a few exceptions, many interactions came across as dismissive rather than helpful. For example, when we asked a simple question about dinner timing to plan around our young children, the response was surprisingly rude. The dining experience was also underwhelming. Food options were very repetitive, and there did not appear to be much effort to accommodate individual needs. Additionally, there were only two restaurants on site, which made the limited and repetitive menu even more noticeable over the course of the stay. Although the beach is stunning, it was disappointing that guests had to pay extra for beach beds rather than having them included. Small details like this added up and took away from what should have been a relaxing experience. Another inconvenience was the lack of transportation options—there was no readily available or reliable car service to help guests get around, which made things more difficult than expected. Overall, aside from the beach and entertainment,

Very well run hotel, super friendly and efficient friendly and efficient service. Would highly recommend them. Food great and facilities excellent. Hard to fault

Stanza perfetta, personale gentile, cibo favoloso, posto magnifico. Unica nota negativa era la temperatura dell’acqua della piscina che non era per niente riscaldata e a confronto l’acqua dell‘oceano era più calda (che a fine novembre è tutto dire)

Lita y Vera son extraordinarias!! La habitación impecable. Solo al salir de nuestra habitación, llegó el personal de limpieza antes de la hora acordada y nunca me había pasado en ningún hotel que entraron sin esperar a que saliéramos nosotras. Fue muy incómodo.

Normalerweise schreibe ich keine Bewerbungen, aber hier muss ich eine Ausnahme machen. Das Personal, die Zimmer, der Ausblick… Wahnsinn. Wirklich absolut top! Und die Cocktails auch sehr zu empfehlen.

Tolles und renoviertes Hotel direkt am Strand. Die Speiseauswahl und Qualität ist schon echt aussergewöhnlich. Der Service ist sehr aufmerksam. Obwohl das Hotel ausgebucht war, fühlte es sich nicht so an. Wir hatten zu Beginn ein unrenoviertes Zimmer, mit Lage zur Straße und Durchgangstür, konnten aber am dritten Tag direkt wechseln auf ein renoviertes Zimmer mit ruhiger Lage. Vielen Dank an Vera nochmal für das Engagement und das Ermöglichen!! Wir kommen sehr gerne wieder.

Superb resort & hotel - it was my second stay in 3 years and it's been amazing again. The food is extraordinary - in quality, choice, creativity - the whole place is spotless, huge props to the cleaners - and my room was utterly divine, on the highest floor level with full sea & beach views. Incredible and restorative break - thank you to all staff for making it fantastic 👏

Despite being more adult oriented, we had an enjoyable family holiday! Great food and very safe.

Es war das was man für den Preis erwarten darf.. Starprestige Zimmer, 7 Nächte 3000 Euro, leider 2 mal die Minibar nicht aufgefüllt, die Matratzen total durch gelegen, katastrophal. Ansonsten gehört das Fuerteventura Ibersostar Palace zu den guten Hotels auf FUE. Personal sehr freundlich und immer zuvorkommend.

Sehr gute Strandlage! Tolles Zimmer, 1a Buffett! Servicepersonal nett und zuvorkommend! Wir mögen keine Bettritze und morgens waren schon vor dem Frühstück die Liegen reserviert.....

Excellent

Das Personal ist sehr freundlich; Essensqualität ebenfalls sehr gut (die Beschriftung am Buffet lässt manchmal zu wünschen übrig, was für mich als Fischeiweiß-Allergiker schlecht ist). Minuspunkt ist die Größe des Fahrstuhls, der zu den Zimmern 10.., 20.., 30.. führt. Der ist winzig und bei unserer Abreise hat es 15 Minuten gedauert, bis wir mit 2 Personen und Gepäck auf der Lobby-Etage angekommen sind.

strand en zee is prachtig. In de omgeving niet heel veel te doen. Het dichtsbijzijnde plaatsje was nog best wel stukje lopen.

A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean.

Food was awesome, which I would say is by far the best I’ve encountered. Besides that the Hotel was good. Staff was great.

Fantastic food and staff - this is our go to place and never disappoints.

Extraordinary food and service!

Atemberaubende Aussicht, wunderschöner Strand, grosser Pool, schöne Zimmer und ausgezeichnetes Essen