Clean room good location

We recently stayed at Wyndham Resort Torquay and had a fantastic family holiday overall. The two bedroom apartment was excellent - clean, spacious and very comfortable for a family. Having two bathrooms was incredibly handy. Our kids absolutely loved the facilities, especially the indoor pool, outdoor spa and arcade. We visit Torquay every year to see family and usually rent a house, but this time I decided to try something different and I’m so glad we did. In fact, my kids have already made me promise we’ll stay here again next year! The only downside was the check in process. When we arrived there were four staff members at reception, but only one appeared to be helping customers, resulting in a queue of five people waiting to check in. Once it was finally my turn, I was passed between three different staff members. One welcomed me and provided a form to complete, another processed the paperwork and issued the keys, and then I was directed to a third staff member for a sales pitch about free breakfast and Wyndham’s other properties. The whole process felt unnecessarily complicated and took far longer than it should have. That said, the accommodation and facilities more than made up for it, and we thoroughly enjoyed our stay.

Make sure you get the view you paid for and people in rooms nearby had no respect for others. For what we paid would not recommend.

Apart from time share calls pre arrival the place was really nice. Apartment as shown, staff nice.

Stayed here for Great Ocean Road Cycling Event. Enjoyed the stay.

Great ocean view from one bedroom apartment no bar or eating facilities nearby undercover parking good will stay again

I lived the shower and tge bed was very comfortable

Would be a good property for kids with the pool. Had ocean view room. Staff sent me to the wrong building and didn’t help me lugging all my luggage. Not helpful. No hot water due to “mains

It was ok

Amazing apartment, everything you need

Want to come back to stay here longer, not just as a stopover.

Location was great. Bed was comfortable. Carpet quite stained and room not as clean as other places we have stayed.

My wife and I booked a Deluxe King room but were disappointed with the facilities provided with the room. The external pool was closed. No information was provided in room regarding facilities available. Basic tea and coffee making facilities but nothing extra, like a biscuit! Some information on local facilities etc would have been appreciated. More effort was put into inviting us to a opportunities evening than providing facilities etc in a room that was extremely overpriced when compared to other places we have stayed at in recent times.

Our room was very spacious and clean.

Good location and nice rooms

Stunning beach view. Room needed some TLC but overall will definitely stay again.

Clean, spacious room and good facilities. Helpful staff and Excellent location

The cafe was very basic with no proper breakfast and the hotel bar was like a cafe with no atmosphere.

The pool area was amazing. Rooms were clean and tidy. Ocean view room very noisy with road traffic. I would select a pool view room next time.

Smelt like smoke