The rooms in the photos are deceptively misleading. They are much smaller than they actually appear to be. The rooms are smaller than a travel lodge room. There is no room service despite being a leading hotel. Breakfast was ok, but it's super early 6:30am to 9:30am, all other hotels that I have been to breakfast is till 11am or 10am at least, although not a problem but we had thought of sleeping in late after a long 4 hour drive but this meant we couldn't do that. Some of the staff were very good, some felt like they were being forced to work there. The advertisement about parking and gym is also misleading as the gym is not in the hotel, it's another gym that 15 mins walk from the hotel, why would I want to walk in the cold to the gym. Parking is also NCP parking so it's not free, it's a discount of £3 pounds for the day, so you will end up paying £12 for day parking. The location, staff and shower was nice, that's about it. For double the cost of a Travelodge this hotel just wasn't worth it. I'll be using the Travelodge next time. Cheaper and less expectations.

Yes Brilliant:)

Erstes Zimmer war sehr laut zur Straße. Nach sem Tausch ses z

Rent rom og deilig frokost

AC sending extraterrestrial signals whilst it was off. Fire alarm latch frequently emitted intrusive sounds. Disturbing noises through the wall near the bed with random booming noise from the headboard at night.

Brilliant breakfast choices.

Very friendly and helpful staff, hotel, room and breakfast were lovely. The only negative was the sofa bed was uncomfortable. Great location. Would recommend and visit again.

Good location but went back to the hotel to have a drink and was told they could not serve us because they could not print

Yes

Very healthy and many choices

Convenient for town. Staff were very welcoming. Starting to look a little 'tired' tho - stained carpets in communal area,and stained furniture in the room. Pretty good breakfast choices, to include non-dairy milks. Maybe more healthy cereal options and freshfruit toppings.

Spot on ! Great location, parking right next door and discounted for staying at HI Lady on reception was v good

Right opposite big eating area with plenty of options. Very pleasant experience with staff and room in general. Will definitely stay again.

Good

Great staff

😊

Parking was external but not too far Breakfast was ok not a lot of options nor any staff checking you paid I found this disappointing as we could have not paid and walked straight into breakfast

There were not enough tables for breakfast

The staff during our stay were very helpful and went the extra mile to make the stay more comfortable

Very nice property centrally located with secure parking in adjacent NCP