Customer service was excellent

Staff were very attentive during my stay. The young man at check in was very helpfull and pleasant. Enjoyed breakfast!

Rooms did not smell clean and fresh, linen did not appear clean and had hair and hair particles on them and some lights did not work. Water in shower not running freely and some rooms had one bottle of water and some had none. With two guests per room we expected two bottles of water in each room

Conveniente opcao de estadia para sair para cruzeiros no porto ao lado (100 metros de caminhada segura)

muy bien

Melhor lugar para ficar perto do Porto de Colon

Equipe de funcionários atenciosa. Hotel com algumas falhas: piscina abandonada, sem serviço de bar e ombrelones; restaurante principal fechado em plena sexta feira, com única opção de buffet, um hotel 4 estrelas não pode fechar restaurante a la carte!

Lo mejor del hotel, su gente linda. El desayuno variado y abundante con lapso de tiempo suficiente para que nadie se lo pierda. Mi habitación estuvo impecable, pero si extrañe vasos para el agua. Si es habitacion deble ocupación debe haber dos botellas, una es insuficiente. Muy agradable el café y el té con la cafetera. Esperamos mi esposo y yo, volver pronto.

The hotel is ok but rooms smell humid

Gostei demais da localização e da piscina incrível

Esta bien

Staff was friendly, Room was clean, food was fresh daily. There is security at the door and the location has a shopping and food court feet away. All areas was clean.

Excelente hotel y servicio

Hotel bonito pero ya se siente viejo

Home away from home. The staff always try to make us comfortable. There's one particular staff member she is super great. Next time I will get her name. We always stay there at least 4 times year round.

Dated

Breakfast was very good had few different choicesgg . Ac functional

Great location for pre or post cruise. Walkable to or from cruise port area. Very nice suite with terrace that over looks the pool area and you can watch the container ships coming in and out. Port area is attached to a shopping mall and plenty of restaurants. Staff was great!

More english speaking restaurant staff needed.

Elegí este alojamiento para esperar un crucero. El personal es muy amable y las instalaciones reúnen condiciones apropiadas. Se nota un déficit en el mantenimiento del inmueble. La ubicación es perfecta, a tan solo trescientos metros del puerto.